Associate Level 1

Position Purpose

Provide a brief description of the overall purpose of the position, why this position exists and how it will contribute in achieving the teams goal.

Within BNP Paribas, FRB are responsible for activities at the Group level.

FRB OPS is part of BNP Paribas Group IT and is responsible for supporting the IT production environments and activities for the FRB.

FRB OPS activities are critical and highly visible. Around 250 applications and 4000 servers are under FRB OPS responsibility.

FRB OPS has a roadmap to ensure production security & stability, reduce time-to-market by using the most advanced technologies and integrate functional application support to provide full applications production & support services.

Therefore, FRB OPS is hiring experienced IT professionals who are open minded, willing to learn and to be part of the transformation roadmap.

Responsibilities

Direct Responsibilitie

• Incident management
• Analysis, communication, coordination, correction, PIRs
• Problem creation and follow-up
• Change management
• Review and validation
• Technical implementation
• Coordination and communication
• Monitor and supervise application and infrastructure components
• Obsolescence and vulnerability management
• Capacity planning management
• DRP technical management and coordination
• Decommission management
• Maintain up-to-date referential and documentation
• (e.g., operating procedures)
• Morning/Evening checks achievement
• Definition of the technical solution
• Schedule definition with stakeholders and deadline commitment
• Production and infrastructure resources provisioning on all environments
• Technical integration of applications using existing products and services
• Technical user stories implementation, independently or by coordinating the right players (BP21 and other ITGP teams)
• Implement monitoring and supervision
• Follow FinOPS and SRE guidelines
• Ensure the upskilling of the team
• Application deployment automation
• Identify the best deployment strategy with dev team
• Technical implementation and tests
• Operating tasks or processes automation
• Depending on the toolchain group roadmap, migrate to up-to-date Continuous Deployment tools
• Identify and share automation use-cases with the community to make reuse easier

Contributing Responsibilities

• Promote standard architectures, solutions and products
• Feed the product backlog with Production requirements
• Coordinate and challenge stakeholders to meet deadlines
• Identify the best practices about Production and share them within teams
• Support development teams to secure and speed up project delivery

Technical & Behavioral Competencies

• Linux and Windows *
• Middleware (Websphere, CFT, MQSeries, Kafka,) . *
• Kubernetes and associated tools (Docker, Helm, ArgoCD) *
• Cl / CD (Ansible, Jenkins, Git, Release, ...) *
• Monitoring (Dynatrace, Splunk, LogDna, Sysdig)
• Scripting (Ansible, Shell, SQL,
• Scheduling Management (Autosys)
• Tracking / ticketing tools (Service Now, JIRA)
• Network protocols
• Database management
• Devops
• Agile
• Knowledge of ITIL Experience on handling Incident / Problem / Chang
• General IT infrastructure knowledge
• Knowledge on banking application will be preferable
• Good written and spoken English
• Measure and identify areas for improving Quality and overall Delivery
• Able to communicate efficiently
• Good Team Player
• Resource should be comfortable in working shifts - morning/evening/general, oncall weekends and holidays.

Specific Qualifications (if required)

Skills Referential

Behavioural Skills: (Please select up to 4 skills)

Ability to collaborate / Teamwork

Decision Making

Personal Impact / Ability to influence

Attention to detail / rigor

Transversal Skills:

Ability to understand, explain and support change

Analytical Ability

Ability to develop and adapt a process

Ability to develop and leverage networks

Ability to anticipate business / strategic evolution

Education Level:

Bachelor Degree or equivalent