Software Developer 3

2 weeks ago

Bengaluru, Karnataka, India Oracle Full time
Description

With most teams focused on modernizing and migrating to OCI, we face tight timelines to support and address stakeholder needs. The Operations team plays a vital role in reducing engineering overhead by handling incoming issues, enabling engineers to stay focused on roadmap priorities.
Managing over 2,000 tickets quarterly, this team ensures a smooth experience for Dev Tools consumers and prevents ticket overload on engineering teams. With two members shifting to support key CP initiatives and one recent departure, the team is under increased pressure.
To maintain service quality and meet FY2026 goals, I recommend adding a full-time, permanent team member. This hire is essential to sustain timely support and ensure the team remains capable of meeting stakeholder demands efficiently.
 

Responsibilities

Key Responsibilities:

  • Design, build, and maintain scalable and reliable infrastructure to support high-availability applications and services.
  • Develop automation tools to reduce manual operations and increase system efficiency (Infrastructure as Code).
  • Monitor system performance, proactively identify issues, and implement solutions to ensure service uptime and resilience.
  • Collaborate with development and operations teams to improve deployment pipelines, service observability, and incident response processes.
  • Participate in on-call rotations and lead post-incident reviews to drive continuous improvement and learning.
  • Implement and maintain robust monitoring, alerting, and logging systems.
  • Ensure systems meet security and compliance requirements.
  • Optimize system performance through tuning, capacity planning, and cost analysis.
  • Advocate for SRE principles and best practices across engineering teams.

Required Skills and Qualifications:

  • Bachelor's degree in computer science, Engineering, or a related field, or equivalent practical experience.
  • Strong proficiency with development tools: Artifactory, GitHub, Jenkins, Jira, and SVN.
  • Hands-on experience with cloud platforms (OCI, AWS, GCP, Azure) and container orchestration tools (Kubernetes, Docker).
  • Solid understanding of networking, system internals, and Linux administration.
  • Experience with CI/CD pipelines, monitoring tools (Zabbix, Grafana, Newrelic, Splunk Datadog, etc.), and version control systems (Git).
  • Strong problem-solving skills and ability to thrive in high-pressure environments.
Qualifications

Career Level - IC3

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