Senior Product Analyst

As a Senior Product Analyst, you will be responsible for establishing and leading the product analytics function at Lightcast from the ground up. In this role, you'll partner closely with Product Managers and Product Marketing Managers to answer critical business questions using customer and product data. You'll drive a deep understanding of user behavior, surface actionable insights, and help shape the direction of our product experience, lifecycle strategies, and go-to-market plans
You will collaborate with cross-functional, global teams to develop a strong foundation for product data strategy, establishing scalable analytics practices and fostering a culture of experimentation, insight sharing, and data-driven decision-making. Major Responsibilities: Drive Insightful Decision-Making: Work cross-functionally with Product and Product Marketing teams to define KPIs, conduct deep-dive analyses, and generate insights that guide product strategy, customer retention efforts, and lifecycle marketing. Establish a High-Impact Analytics Function: Collaborate closely with product managers, engineering, and business teams to identify key performance indicators (KPIs) for our suite of software and API products and implement systems to monitor them. Partner closely with data engineers and scientists to deliver high-quality analysis, dashboards, models, and reporting solutions. Unify Customer Understanding: Create a single, cohesive view of the customer journey by integrating behavioral, product usage, and demographic data across the business. Create Scalable Systems: Build and maintain scalable dashboards, reports, and data pipelines that enable self-service analytics and real-time insights. Partner & Influence: Act as the analytics voice on cross-functional leadership teams; educate stakeholders, communicate results effectively, and influence product and marketing strategies. Ensure Data Quality & Governance: Define and implement data standards, validation processes, and QA practices to ensure trust in data across the organization. Communicate insights and findings clearly and regularly to a diverse set of stakeholders through reports, dashboards, and presentations. Abilities: Abilities: Core Analytical Skills Data storytelling – Ability to translate complex data into clear, actionable insights. Statistical analysis & modeling – (Nice to have) Experience with regression, clustering, classification, and/or A/B testing. Customer segmentation & lifecycle analysis – (Nice to have) Using behavioral data to segment users and optimize journeys. Experimentation – (Nice to have) Designing, running, and interpreting experiments to improve product performance.
Technical Proficiency SQL – Strong proficiency in querying and manipulating large data sets. BI & visualization tools – Proficiency in Tableau, Power BI, or similar platforms. Data tools & platforms – Experience with tools like Pendo, Amplitude, Mixpanel, or similar for user behavior tracking. Scripting – (Nice to have) Working knowledge of Python or R for deeper statistical or modeling work (preferred but not always required).
Product & Business Acumen Product sense – Ability to understand and diagnose product issues using data. KPI development – Defining, tracking, and analyzing metrics that matter to product and marketing teams. Cross-functional collaboration – Partnering with PMs, PMMs, engineers, and executives to align on priorities and share insights. Customer-centric thinking – Understanding user behavior and needs to inform product decisions.
Leadership & Communication Stakeholder management – Comfortable advising and influencing decision-makers. Communication – Skilled in presenting insights to both technical and non-technical audiences. Education and Experience: 4 years experience in product analytics Bachelor's degree in analytics, statistics, computer science, engineering, or a related field; Master's or MBA preferred Lightcast is a global leader in labor market insights with headquarters in Moscow (ID) and Boston (MA) and offices in the United Kingdom, Europe, and India. We work with partners across six continents to help drive economic prosperity and mobility by providing the insights needed to build and develop our people, our institutions and companies, and our communities
Lightcast is proud to be an equal opportunity workplace and is committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. Lightcast has always been, and always will be, committed to diversity, equity and inclusion. We seek dynamic professionals from all backgrounds to join our teams, and we encourage our employees to bring their authentic, original, and best selves to work.

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