Product Delivery Associate

JOB DESCRIPTION

Play a crucial role in transforming ideas into functional products, while navigating through complex challenges. Develop your skills, contribute to meaningful change, and propel your career in an environment that values growth and learning.

As a Product Delivery Associate in Connected Commerce team, you will play a vital role in User Acceptance Testing (UAT), ensuring code readiness aligns with business requirements. Your responsibilities will encompass test planning and execution, along with functional, end-to-end, and regression testing. You will collaborate with Risk and Technology teams to ensure business processes and user interactions function as intended, effectively minimizing post-launch risks. As part of the Testing team, you are at the center of keeping our customers and these businesses strong and resilient.

Job responsibilities

• Understand the intent of a business requirement
• Formulate test approach and test plan and detailing the dependencies and risk involved
• Execute of business scenario in UAT environment
• Partner and collaborate with stakeholders for clarifying queries and sharing the testing status
• Ensure testing artifacts are updated and saved as appropriate
• Reconcile test results from different tests and different groups
• Incorporate process enhancements related to tools and practices to unlock greater efficiencies and effectiveness
• Partner with UAT Manager/Lead to ensure that testing readiness and testing execution milestones are completed
• Facilitate the quality testing practices in support of various products
• Communicate regularly with project stakeholders and provide consistent follow up on the status of Automation testing
• Create and build automation tools for gaining efficiency or cost reduction

Required qualifications, capabilities, and skills

• Bachelor's degree or comparable experience
• 3+years of experience in manual testing along with formulating test plans and approach, test scenarios and test scripts
• Experience in JIRA process, understanding of the process flow and creation of the task
• Experience with Microsoft Office, Confluence, qTest tool
• Writing and executing queries in SQL
• Knowledge in Unix operating system
• Experience with Agile and waterfall software development methodologies
• Strong, clear, and concise written and verbal communication with ability to edit and prepare executive level communications. Excellent organizational and project management skills; able to manage competing priorities under tight deadlines. Proven ability to collaborate and build strong partnerships
• Intellectual curiosity with a proven ability to learn quickly. High degree of initiative, self-direction, and ability to work well under pressure

Preferred qualifications, capabilities, and skills

• Experience with mainframe screens, business rules engines
• Understanding of credit card lifecycle and cards transactions processing
• Experience with risk processing

ABOUT US

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

ABOUT THE TEAM

Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We're proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions – all while ranking first in customer satisfaction.

We offer a broad array of credit cards to meet the needs of individuals and small businesses, including Chase-branded and co-branded cards in partnership with well-known companies and organizations. Merchant Services is a leading provider of payment, fraud and data security for companies, capable of authorizing transactions across global currencies.