Senior Credit Controller

About Us
One team. Global challenges. Infinite opportunities. At Viasat, we're on a mission to deliver connections with the capacity to change the world. For more than 35 years, Viasat has helped shape how consumers, businesses, governments and militaries around the globe communicate. We're looking for people who think big, act fearlessly, and create an inclusive environment that drives positive impact to join our team.

What You'll Do
Reporting to the Credit Manager, Asia Pacific, the primary objective of this position is to take full responsibility and ownership of the collection activities associated with the Viasat customer base in India, with specific emphasis on Bharat Sanchar Nigam Limited (commonly known as BSNL). The overriding purpose being to maximise the debtor cash collection performance, simultaneously reducing the existing overdue debt., while fostering and building upon the strong business relationship. This role works closely with cross-functional departments.

The role provides credit control services to BSNL across all Inmarsat Business Units, working closely with key representatives from both Viasat and BSNL to support the financial objectives to maximise performance of the working capital, reduce and maintain overdue debt at acceptable levels and minimise each business unit bad debt and provisions. The position will challenge the status quo and influence the Customer and Sales team, whilst maintaining excellent working relationships with both internal and with BSNL whilst adhering to standard processes, procedures and policies.

The day-to-day

• Ability to foster effective teamwork between BSNL, the GCM team, and the many cross functional teams.
• Identify, assess and inform direct to management of internal and external issues that impact performance.
• Take full and active ownership of items raised, providing subject matter expertise as & when required
• Advocate of change, in an ever changing and demanding environment.
• Actively participate in regular GCM team meetings, providing a general insight to rest of the team.
• Actively participate in all on-ground customer and Inmarsat India meetings, including India Steerco.
• Take full ownership of and responsibility for the BSNL portfolio, managing the full cash collection cycle. Including invoice delivery, payments, dispute management and ensuring accounts are fully reconciled.
• Take full ownership of and responsibility for, the progression of validating and approval of invoices within each Department/Section/Area/Authority internally of BSNL.
• Apply time management techniques to ensure daily activities are achieved, improving own performance which is aligned to achieving goals and targets
• Ensure activities are targeted at maximising cash collection and reducing overdue debt, including QA of invoices issued by Viasat to BSNL.
• Work with manager to ensure invoice disputes are proactively recorded and resolved in a timely manner
• Co-ordinate and assist BSNL with Cash Collection activities relating to BSNL end-users
• Ensure the day-to-day activities conform to company policies and internal control procedures
• Provide Manager with direct contact points for key members within BSNL
• Ensure all activities are performed, including reporting and business reviews, are in line with service level agreements and the month end timetable
• Ensure regular meetings are held, to review BSNL open items and disputes, keeping Manager informed of initiatives, issues as well as progress. Provide written minutes of such meetings.
• Provide insight and recommendations the BSNL portfolio, to support the credit assessment and collection process.
• Conduct on-site visits at regular intervals.

What You'll Need

• Works cooperatively and effectively with others to achieve goals, resolve problems, promote and implement solutions that enhance cross functional relationships and team performance
• Excellent ability to set priorities to filter urgent and non-urgent issues in a high paced and demanding environment
• Excellent communication skills, written and verbal in a thorough and timely manner using appropriate and effective tools and techniques
• Positively influence others to achieve results that are aligned with best practice and business requirements
• Ability to drive continuous process and performance improvements for Inmarsat Group's debtors' ledger, covering both distributors and end users
• Self-motivated and results driven, deploying effective tools & techniques
• Excellent team player, supporting and fostering teamwork
• Excellent customer and cross functional engagement skills, influencing at all levels to achieve goals
• Energetic approach and passion for delivering quality results supporting the Credit & Collection functions overall performance.
• 10+ years' Credit Control, ideally with a large international corporation or Indian Government equivalent
• Demonstrable proven track record (10+ years') in collection or other finance support functions of dealing with Indian Government
• Strong knowledge of Microsoft office suite i.e. advanced excel, power point etc.
• Working knowledge of SAP, Oracle or similar ERP systems

What Will Help You On The Job

• Relevant Telco industry experience
• Experience of managing a challenging, high value key customer

EEO Statement
Viasat is proud to be an equal opportunity employer, seeking to create a welcoming and diverse environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, ancestry, physical or mental disability, medical condition, marital status, genetics, age, or veteran status or any other applicable legally protected status or characteristic. If you would like to request an accommodation on the basis of disability for completing this on-line application, please click here.