Salesforce Developer and Admin, ISS

3 days ago

Hyderabad, Telangana, India Amazon Full time
Amazon's International Seller Growth (ISG) team seeks a Salesforce Developer and Admin to manage and optimize our Salesforce and AWS systems that power global seller operations. This role combines technical expertise with customer support, ensuring smooth experiences for third-party sellers registering and operating on Amazon's worldwide marketplace. You'll be instrumental in building and maintaining the technical infrastructure that enables millions of sellers to expand their businesses globally through Amazon's platform.

Key job responsibilities

•As a Salesforce Developer & Admin you will be responsible for the day-to-day operations and maintenance of Salesforce and Amazon Web Services (AWS) systems. you will provide technical support to ensure a smooth customer experience.

•Respond to customer inquiries in a timely manner, resolving issues with Salesforce and AWS.

•Consistently document root cause analysis steps and findings, recommended solutions.

•Monitor customer service areas to identify potential system issues that could impact customer experience.

•Complete setup and configuration of Salesforce customer accounts and configurations.

•Maintain and improve existing Salesforce and AWS applications and processes.

•Implement changes to applications within Salesforce and AWS.

•Develop requirements and specifications to meet customer needs.

•Install, configure, and test new applications, software, and hardware in a timely manner.

•Develop and execute effective system maintenance plans.

•Consult with stakeholders on application performance, scalability, and usability.

•Ensure compliance with security protocols for Salesforce and AWS systems.

•Resolve system problems efficiently.

Basic Qualifications:
- Bachelor's degree in Computer Science, Engineering or a related field
- - 3+ years of Salesforce development experience in Service and Sales Cloud environments
- Expert-level knowledge of Apex, SOQL, Lightning Components, and Visualforce
- Excellent experience with Salesforce integrations (REST/SOAP APIs)
- Proficiency in JavaScript and Python
- Experience with version control systems (Git)
- Experience with security concepts (authentication, authorization, encryption, digital signature, SSL, web service proxies, firewall, SAML 2.0, OAuth 2.0)
- Experience with AWS services

Preferred Qualifications:
- Salesforce certifications (Salesforce Platform Developer II certification, Application Architect, AI Specialist).
- Experience working with Salesforce Marketing Cloud.
- Exceptional quantitative and qualitative problem-solving skills.
- Enjoys rolling up their sleeves in a fast-paced, startup environment
- Ability to thrive in an ambiguous environment, and simultaneously manage multiple medium-to-large projects.
- Is able to work cross-functionally with many teams and multi-tasks with a sense of urgency.
- Has impeccable attention to detail, follow-through, and resourcefulness.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.

  • Senior / Staff - Developer Documentation Writer

    1 week ago

    Hyderabad, Telangana, India Salesforce Full time ₹ 8,00,000 - ₹ 12,00,000 per year

    To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.Job CategoryEnterprise Technology & InfrastructureJob DetailsAbout SalesforceSalesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust....

  • Salesforce Admin + Local

    1 day ago

    Hyderabad, Telangana, India Cloudxtreme Full time

    As a part of the Salesforce Local Admin, you will:Support as primary system administrator for the Salesforce users users)Effectively act as the liaison between our users, leaders, application maintenance & development teamsIdentify and automate process to improve efficiencyWork with team members and project lead to establish suitable processes to support...

  • Salesforce Developer

    5 days ago

    Hyderabad, Telangana, India Technomore Solutions Pvt Ltd Full time

    Total Yrs. of Experience - 8+ yearsRelevant Yrs. of experience - 5+ yearsDetailed JD(Roles and Responsibilities)One dedicated Salesforce developer having hands-on experience in Salesforce development using Omnistudio, Apex, LWC, Event based integrations, who also has knowledge/experience about Insurance domain and can help on agile deliveries.Having decent...

  • Data Scientist II, ISS

    2 weeks ago

    Hyderabad, Telangana, India Amazon Full time ₹ 8,00,000 - ₹ 12,00,000 per year

    At Amazon, we strive to be Earth's most customer-centric company, where customers can find and discover anything they want to buy online. Our mission in International Seller Services (ISS) is to provide technology solutions for improving the seller and customer experience, drive seller compliance, maximize seller success, and improve internal workforce...

  • Agentforce Senior Technical Consultant

    1 day ago

    Hyderabad, Telangana, India Salesforce Full time

    To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.Job CategoryCustomer SuccessJob DetailsAbout SalesforceSalesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn't a...

  • Salesforce Admin+Dev

    2 weeks ago

    Hyderabad, Telangana, India NTT DATA North America Full time ₹ 12,00,000 - ₹ 24,00,000 per year

    Req ID: NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.We are currently seeking a Salesforce Admin+Dev to join our team in Hyderabad, Telangana (IN-TG), India (IN)."Job SummaryWe are seeking a highly skilled...

  • Success Architect

    3 days ago

    Hyderabad, Telangana, India Salesforce Full time

    To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.Job CategoryCustomer SuccessJob DetailsAbout SalesforceSalesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn't a...

  • Senior Success Guide

    2 weeks ago

    Hyderabad, Telangana, India Salesforce Full time ₹ 12,00,000 - ₹ 36,00,000 per year

    To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.Job CategoryCustomer SuccessJob DetailsAbout SalesforceSalesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn't a...

  • Senior Success Architect-Industry

    1 week ago

    Hyderabad, Telangana, India Salesforce Full time ₹ 12,00,000 - ₹ 30,00,000 per year

    To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.Job CategoryCustomer SuccessJob DetailsAbout SalesforceSalesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn't a...

  • Senior Success Architect

    7 days ago

    Hyderabad, Telangana, India Salesforce Full time

    To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.Job CategoryCustomer SuccessJob DetailsAbout SalesforceSalesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn't a...