SEPG Associate

Key Responsibilities

Project Coordination

• Support project planning, scheduling, and progress tracking against milestones.
• Facilitate communication between project teams, stakeholders, and PMO.
• Maintain project documentation (plans, risks, dependencies, issues, status reports).
• Coordinate sprint ceremonies (planning, reviews, retrospectives) for Agile teams.

Process Documentation & Standardization

• Draft, update, and maintain process documents, SOPs, checklists, and templates aligned with CMMI Level 3 practices.
• Organize and manage the Process Asset Library (PAL) / repository.

Process Implementation Support

• Work with project teams to adopt processes for Requirements Management, Project Planning, QA, Configuration Management, and Monitoring & Control.
• Track compliance and escalate deviations to SEPG Head.

Quality & Compliance Activities

• Support internal audits, gap assessments, and compliance checks.
• Prepare and manage evidence for CMMI appraisals (SCAMPI or equivalent).
• Track and close non-conformities (NCs), Corrective Actions (CARs), and Preventive Actions (PARs).

Metrics & Reporting

• Collect, validate, and analyse project metrics (effort variance, schedule variance, defect density, etc.) in line with CMMI Measurement & Analysis (MA).
• Prepare dashboards and reports for management, SEPG Head, and PMO.

Training & Awareness

• Coordinate training sessions and workshops on CMMI practices, QA, Agile, and SDLC compliance.
• Develop awareness materials, FAQs, and quick guides for teams.

Tool & Repository Support

• Maintain Confluence / SharePoint with latest process assets and templates.
• Support Jira, Git, and DevOps workflows aligned to defined processes.
• Assist with configuration management activities.

Required Skills & Qualifications

• Education: B.Tech/MCA/BCA or equivalent in Computer Science/IT.
• Experience: 13 years in Project Coordination, Quality Assurance, or Process Support roles.

• Knowledge of:

• SDLC and Agile/Scrum processes.

• Basics of CMMI framework (Level 2/3 exposure preferred).

• QA practices (test cases, audits, reviews).

• Tools: Jira, Confluence, MS Project/Excel (metrics dashboards), Git/configuration tools.

• Soft Skills: Strong documentation, analytical ability, attention to detail, communication, and collaboration.

Preferred (Good-to-Have)

• Exposure to ISO 9001, ISO 27001, HIPAA compliance.
• Prior experience in internal/external audit support.
• Familiarity with CMMI Process Areas (PP, PMC, CM, PPQA, MA, QPM).

Reporting Line

• Reports to: Head of SEPG
• Works closely with: PMO, QA, Development, Audit, and SEPG Teams