Manager – AI and Automation – Digital Services India Private Limited
2 hours ago
Description
Job Title: Manager – AI and Automation –Hitachi Digital Services India Private Limited
Designation: Manager
Company: Hitachi Digital Services India Private Limited
Location: Bengaluru, Pune
Salary: As per Industry
The Team
Join our Global Digital HR team, where innovation meets impact. We are reimagining how 250,000+ employees experience HR through technology, data, and design. As part of this journey, we are building a world-class AI and Automation capability that will power the future of HR. We are looking for a forward-thinking, results-driven Manager – AI and Automation to lead global initiatives that combine human-centered design with cutting-edge AI and automation.
The Role
As Manager of AI and Automation, you will be a key driver of our digital HR transformation agenda. You will lead the design, implementation, and optimization of AI-driven and automation solutions—spanning generative AI, agentic AI, machine learning, and intelligent automation. Working in a vendor-driven delivery model, you will collaborate with HR leaders, COEs, sector DHR teams, IT, and external partners to ensure scalable, compliant, and high-impact solutions. Your work will simplify processes, enhance decision-making, and elevate employee experience across the globe.
Key Responsibilities
- Lead global AI/automation initiatives from concept to deployment, owning end-to-end delivery in a vendor-partnered model.
- Identify high-value use cases across the HR lifecycle (e.g., talent acquisition, onboarding, engagement, learning, workforce analytics) where AI and automation can create measurable impact.
- Partner with HR COEs, IT, and vendors to define requirements, evaluate technologies, and ensure successful implementations.
- Build and maintain project roadmaps, timelines, budgets, and resource plans, ensuring alignment with the global DHR strategy.
- Apply agile and iterative delivery models, driving continuous improvement and scaling successful pilots into global rollouts.
- Ensure ethical, secure, and compliant use of AI, embedding guardrails for data privacy, bias reduction, and regulatory compliance.
- Champion adoption and change management, including stakeholder engagement, training, and capability-building.
- Monitor outcomes and ROI, refining solutions to maximize efficiency, user experience, and business impact.
- Stay ahead of emerging trends in AI, automation, and digital HR technologies, bringing thought leadership into the organization.
What You'll Bring
- Bachelor's degree in HR, Computer Science, Data Science, Business, or related field.
- 5+ years of experience in HR technology, AI/automation, or digital transformation roles in global or matrixed environments.
- Proven track record leading AI/automation projects within HR or adjacent domains.
- Strong understanding of HR platforms, with emphasis on Workday and ServiceNow.
- Familiarity with leading AI platforms/tools (Microsoft Copilot, UiPath, Azure AI, Google Cloud AI, etc.).
- Exceptional stakeholder management and communication skills, with ability to translate complex technology into clear business value.
- Strong problem-solving, vendor management, and program delivery skills.
- Passion for innovation, continuous learning, and driving digital change at scale.
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