Lead Solutions Analyst

JOB DESCRIPTION

Lead the forefront of innovative solutions analysis in a dynamic tech environment, driving success through expertise in data analytics and technical program delivery.

As a Lead Solutions Analyst within Payments Technology, Test Integration and Implementation, you will play a central role in promoting the success of our technical program delivery. You will leverage your deep understanding of applications, platforms, and products to serve as a key bridge between product owners, business, operations, and software developers. Utilizing advanced analytical reasoning and technical fluency, you will translate complex business requirements into well-structured and technically feasible solutions. You will make data-informed decisions and provide strategic insights to support key business initiatives.

Job responsibilities

• Leads the elicitation, documentation, and validation of business and data flow requirements, ensuring alignment with stakeholder expectations and technical feasibility
• Aligns testing and analysis activities with business objectives, delivering comprehensive end-to-end test strategies and driving process optimization across the testing lifecycle.
• Builds and maintains strong relationships with key stakeholders, including Product, Technology, Operations, and external partners, to drive strategic initiatives, resolve program challenges, and ensure effective communication of UAT priorities.
• Leads and supervises multiple test teams, oversee requirements planning, task allocation, and issue resolution, while fostering a collaborative, high-performing environment through mentoring and coaching.
• Applies deep knowledge of payments, test management, automation tools (Python, Cucumber, Gherkin), and Agile methodologies to deliver high-quality solutions in complex, high-volume financial services environments.
• Identifies and implements automation opportunities, leverage data analytics for program reporting, and continuously seek opportunities for process improvement and enhanced testing quality.
• Communicates clearly and succinctly with team members, senior stakeholders, and clients; contribute to program updates and management meetings; and influence positive outcomes across business lines.
• Demonstrates strong problem-solving skills, attention to detail, and adaptability; manage change effectively

Required qualifications, capabilities, and skills

• 5+ years of experience or equivalent expertise in solutions analysis, technical program delivery, or a related field
• Extensive experience in working closely with steerco level stakeholders
• Hands on extensive Testing experience & SME expertise in Payments domain - should have payments test program expertise , automation testing strategy, approach definition and implementation experience. Should have been exposed to tooling including test automation, data profiling and latest testing strategies for implementation
• Experience in Test Automation skills across complex frameworks
• Should have written testing strategy hands on for banking & payments programs
• Demonstrated expertise in data analysis and data application, including hands-on experience with major data visualization platforms
• Advanced knowledge of data analytics techniques, with experience in developing and interpreting models, diagrams, and data-driven insights
• Proven ability to apply technical fluency in current and relevant platforms, software tools, and technologies to drive innovative solutions
• Strong track record of leading through change, navigating ambiguous situations, and managing dependencies in complex projects

ABOUT US

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

ABOUT THE TEAM

J.P. Morgan's Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.