Senior Member of Technical Staff

DevRev

At DevRev, we're building the future of work with Computer – your AI teammate.

Computer is not just another tool. It's built on the belief that the future of work should be about genuine human connection and collaboration – not piling on more apps.
Computer is the best kind of teammate: it amplifies your strengths, takes repetition and frustration out of your day, and gives you more time and energy to do your best work.

How?

Easy: it's the only platform capable of…

Complete data unification
Most AI products focus on either structured data (like CRM records and support tickets), or unstructured data (like documents and emails). Computer AirSync connects everything, unifying all your data sources (like Google Workspace, Jira, Notion) into one AI-ready source of truth: Computer Memory.

Powerful search, reasoning, and action
Once connected to all your tools and apps, Computer is embedded in your full business context. It can find and summarize, sure. Even more impressive: it offers employees insights, strategic and proactive suggestions, plus powerful agentic actions.

Extensions for your teams and customers
Computer doesn't make you choose between new software and old. Its AI-native platform lets you extend existing tools with sophisticated apps and agents. So your teams – and your customers – can take action, seamlessly. These agents work alongside you: updating workflows, coordinating across teams, and syncing back to your systems.

This isn't just software. Computer brings people back together, breaking down silos and ushering in the future of teamwork, through human-AI collaboration. Stop managing software. Stop wasting time. Start solving bigger problems, building better products, and making your customers happier.

We call this Team Intelligence. It's why DevRev exists.

Trusted by global companies across multiple industries, DevRev is backed by Khosla Ventures and Mayfield, with $150M+ raised. We are 650+ people, across eight global offices.

In order to build agentic applications, we need to be able to ingest, index and serve large volumes of data, enable agents and automations to fetch, reason, process user and system events as well as analyze and aggregate the data to unlock intelligence. All this, while giving full control to customers to customize and model their business on top of DevRev.

We are looking for experienced engineers who are passionate about building fast, reliable and personalizable platforms and can help us solve the above challenges.

What You'll Do

• Lead engineering design of scalable distributed systems solving ambiguity, driving clarity and taking ownership.
• Mentor engineers to solve and deliver complex scalability, performance, and multi-tenancy challenges.
• Drive technical excellence: distributed systems best practices, API-first design , CI/CD for high deployment velocity to ensure reliability.
• Ensure operational excellence and build quality.
• Work with different stakeholders across engineering, product, sales, marketing, customer success to learn customer and market demand, incorporate and innovate on the needs, and educate and enable teams to drive alignment and clarity.

What You'll Need:

• 5 + years software engineering experience in large-scale distributed systems.
• Expertise in defining clean interfaces that can be built up on.
• Experience working with message buses (Kafka preferred), queues, databases, and multi-tenant SaaS architectures.
• Proficiency in Go (preferred), Java, or Python.
• Skills in cloud-native tech: Kubernetes, Docker, Serverless functions.
• Strong analytical, problem-solving, and collaboration skills.
• Ability to communicate clearly and concisely.
• BS/MS in CS or related.

• Proven ability in deep performance analysis, tuning, and optimization for high-throughput, low-latency distributed systems.
• Familiarity or experience with building GenAI agentic reasoning engines that leverage memory, skills, and tools for complex task completion.

As part of our hiring process, shortlisted candidates will undergo a Background Verification (BGV). By applying, you consent to sharing personal information required for this process. Any offer made will be subject to successful completion of the BGV.

Culture

The foundation of DevRev is its culture -- our commitment to those who are hungry, humble, honest, and who act with heart. Our vision is to help build the earth's most customer-centric companies. Our mission is to leverage design, data engineering, and machine intelligence to empower engineers to embrace their customers. 

That is DevRev