Hardware Technician

24 hours ago

Kasba Industrial Estate Kolkata West Bengal, India Dosa Coffee Full time ₹ 97,920 - ₹ 2,08,557 per year

We are seeking a reliable Hardware Support Technician with expertise in camera and laptop repair who is comfortable with field assignments. The role involves both in-house troubleshooting and on-site visits to client locations for repairs and support.

Key Responsibilities:

  • Diagnose, troubleshoot, and repair laptops, desktops, and cameras at the office and client sites.
  • Perform part replacements, upgrades, and preventive maintenance.
  • Provide field support for urgent breakdowns and service requests.
  • Maintain proper records of service calls, parts used, and work completion.
  • Coordinate with vendors for spare parts procurement and warranty claims.
  • Ensure devices are tested thoroughly before delivery to clients.

Requirements:

  • Proven experience in hardware troubleshooting and repair (laptops, desktops, cameras).
  • Willingness to travel locally for field service calls.
  • Knowledge of operating systems (Windows, basic Linux/Mac preferred).
  • Familiarity with hardware diagnostic tools and techniques.
  • Good communication and customer-handling skills.
  • IT hardware certification (A+, N+, etc.) is a plus.

Job Type: Full-time

Pay: ₹8, ₹17,460.87 per month

Benefits:

  • Health insurance
  • Provident Fund

Work Location: In person

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