Medical Information

7 days ago

Ahmedabad Noida, India Apcer Life Sciences Full time ₹ 1,04,000 - ₹ 1,30,878 per year

Role & responsibilities:

  • Responds to inquiries and complaints received from physicians, pharmacies, consumers and sales representatives; investigates / documents the questions & answers on the appropriate forms/database.
  • Supports Medical Information Department in updating and creating standard response letters and FAQs to ensure current and accurate information is being disseminated.
  • Assumes responsibility to collect details of adverse events received by any medium (telephone, fax, email) and perform initial assessment according to local procedures and in accordance with drug safety procedures.
  • Maintains and updates product information and other related documents in APCER or client[1]specific database.
  • Performs thorough medical literature searches in various databases (e.g. OVID, PubMed, EMBASE).
  • Contacts internal resources or clients to solicit information required for high level detail in order to pro-vide accurate answers to product-related inquiries.
  • Supports the creation and review of SOPs and other procedural documents.
  • Prepares and Reviews Weekly/Monthly Reconciliation Reports.
  • Compliance to project guidelines.
  • Execution of Company Standard Operating Procedures.
  • Maintain awareness of changes to/new regulations affecting MI activities.
  • To carry out necessary administrative duties required for the job.
  • Other duties as assigned by management Builds and maintains good relationships across functional units and company affiliates.

Note: This is Medical Information Contact Centre role.

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