Client Experience Coordinator

At Armanino, you determine your career path. This means it's possible to pursue challenges you are passionate about, in industries you care about.

Armanino (USA) is proud to be among the top 20 Largest Firms in the United States of America and one of the Best Places to Work. Armanino (USA) has more than 2500 employees across the USA and more than 20 offices in different states of the USA. We have a community of resources that are ready and willing to support your ideas, build your skills and expand your professional network. We want you to integrate all aspects of your life with your career. At Armanino, we know you don't check-out of life when you check-in at work. That's why we've created a unique work environment where your passions, work, and family & friends can overlap. We want to help you achieve growth by giving you access to a network of smart and supportive people, willing to listen to your ideas. 

This open position is for Armanino India LLP. Armanino India LLP is a fully owned subsidiary of Armanino (USA).

Responsibilities

• Bring consistent positive energy to the workplace and to the completion of your job duties. You will be a key ambassador of the firm to its clients and a key liaison between the firm's clients and audit teams.

• Always maintain a client service focus and communicate with both the audit teams and client personnel in a friendly and professional manner.

• Monitor engagement job status and communicate upcoming engagement steps to both the Audit team and client in a timely manner.

• Work closely with the client to ensure the timely receipt of required audit schedules and test procedures support.

• Update Manager of job status and engagement issues in a timely and consistent manner.

• Work with the client and audit teams, assist in the completion of data import procedures and required data reconciliation and completeness procedures.

• Complete procedures to document the accuracy of financial schedules.

• Prepare clear and accurate workpapers.

• Understand and comply with the Firm's quality control policy.

Requirements

• Bachelor's degree in Accounting, Finance, or related field, or equivalent client service or administrative services experience.

• 1–3 years of experience in audit, accounting, or a client services environment.

• Exposure to financial systems or audit processes is a plus

• Working knowledge of the Microsoft Office Suite and Adobe Acrobat Engagement.

• Strong organizational, multi-tasking, and project management skills.

• Ability to resolve issues independently.

• Strong communication skills – able to communicate clearly and effectively, both verbally and in writing

• Attention to detail – ensure accuracy and consistency in all deliverables

• Discretion and Discernment:  Display a commitment to acting in the best interest of the Firm by practicing discretion and discernment in dealing with client and Firm matters.

• Professionalism – possess a courteous, cooperative, and professional attitude in interactions with clients, colleagues, and Audit engagement teams

• Problem-solving ability – comfortable navigating complex issues in a timely manner and proposing solutions

• Positive Attitude - Demonstrate enthusiasm and desire to succeed.

Compensation and Benefits

• Compensation: Commensurate with Industry standards 

• Other Benefits: Provident Fund, Gratuity, Medical Insurance, Group Personal Accident Insurance etc. employment benefits depending on the position.

"Armanino" is the brand name under which Armanino LLP, Armanino CPA LLP, and Armanino Advisory LLC, independently owned entities, provide professional services in an alternative practice structure in accordance with law, regulations, and professional standards. Armanino LLP and Armanino CPA LLP are licensed independent CPA firms that provide attest services, and Armanino Advisory LLC and its subsidiary entities provide tax, advisory, and business consulting services. Armanino Advisory LLC and its subsidiary entities are not licensed CPA firms. 

Armanino provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Armanino complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.    

Armanino expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of Armanino employees to perform their job duties may result in discipline up to and including discharge.

We have a community of resources that are ready and willing to support your ideas, build your skills and expand your professional network.