Trainees Captain

We are looking for enthusiastic and dedicated individuals with 0 to 1 years of experience to join our team as Trainees Captain in the hospitality industry. As a fresher, you will have the opportunity to learn and grow with our company.

Roles and Responsibility

• Manage front desk operations and ensure seamless customer service.
• Coordinate with other departments to maintain high standards of service quality.
• Develop and implement effective strategies to enhance customer satisfaction.
• Collaborate with colleagues to achieve sales targets and improve performance.
• Maintain accurate records and reports of customer interactions and transactions.
• Participate in ongoing training and development programs to enhance skills and knowledge.

Job Requirements

• Excellent communication and interpersonal skills are required for interacting with customers and colleagues.
• Ability to work well under pressure and manage multiple tasks simultaneously.
• Strong problem-solving skills to resolve customer complaints and issues.
• Basic knowledge of hotel management principles and practices is desirable.
• Ability to adapt to changing situations and priorities.
• Strong attention to detail and ability to maintain accuracy in work.