EUC/Network SmartHand Support(On Call/Casual)

2 days ago

Noida, Uttar Pradesh, India EIL Global Full time ₹ 5,00,000 - ₹ 15,00,000 per year

Company Overview

EIL Global is a dynamic IT service provider headquartered in Adelaide, Australia, with a strong presence across Asia Pacific and EMEA. We specialize in delivering cutting-edge IT solutions in desktops, servers, networks, and data center technologies. Our expertise spans the entire spectrum of IT infrastructure, with a focus on digital transformation through professional and managed services, AIOPS, AI-based workforce automation, and blockchain solutions.

Requirements:

EUC / Network Smart Hands Engineer – On Call/Casual

Location:
Noida, Mumbai, Bangalore, Chennai (Multiple Sites – Onsite Support)

Employment Type:
Independent Contractor / On Call/Casual Basis

Work Mode:
Onsite (Field Support / On-Demand/Casual)

Please share CV to

Role Overview:

We are looking for an experienced
EUC (End User Computing) / Network Smart Hands Engineer
to provide onsite technical support under an On Call/ Casual
model
across client locations in India. The ideal candidate should have strong troubleshooting skills in desktop, laptop, printer, and network hardware, along with hands-on experience handling break-fix, installation, and maintenance activities.

Key Responsibilities:

  • Provide
    onsite EUC and network smart hands support
    for incidents, service requests, and installations.
  • Perform
    break-fix, IMAC (Install, Move, Add, Change)
    , and preventive maintenance activities.
  • Support network device installations such as
    routers, switches, access points, and cabling.
  • Handle
    hardware replacements, upgrades, and troubleshooting
    for end-user devices.
  • Collaborate with remote support and service desk teams to ensure timely resolution.
  • Maintain accurate logs of dispatch calls, asset details, and work completion reports.
  • Coordinate with vendors or third-party support teams when needed.
  • Ensure all activities adhere to client SLAs and ITIL processes.

Required Skills & Experience:

  • 3–6 years of experience in
    Desktop Support / EUC / Smart Hands / Field Engineering.
  • Strong knowledge of
    Windows OS, O365, Active Directory,
    and common desktop applications.
  • Basic understanding of
    network concepts
    (LAN/WAN, IP addressing, cabling, patching).
  • Hands-on with
    hardware troubleshooting
    (laptops, desktops, monitors, printers, peripherals).
  • Familiarity with
    ticketing tools
    like ServiceNow, Remedy, or similar.
  • Excellent communication and coordination skills.
  • Must have a
    valid driver's license
    and willingness to travel to client sites.

Preferred Qualifications:

  • ITIL Foundation certification preferred.
  • CompTIA A+ / N+ or equivalent vendor certifications (HP, Dell, Cisco) are an advantage.
  • Prior experience in Casual
    /on-demand support
    engagements.

Work Scope:

  • On-demand/Casual calls during business hours (may include after-hours/weekend support as per SLA).
  • Reporting: Regional Service Delivery Manager / Project Coordinator.

Standard Tools Engineers need to Carry While going to site:

· Fully charged laptop with Win8 or 10 operating system and admin rights

· Cisco Console cable (DB9 – Rj45 or USB RJ45). In case of USB convertor used , make sure drivers are properly installed

· Laptop should have following program/software installed

· Putty

· Team Viewer

· TFTP server(Solar wind preferred)

· Screw Driver Set

· Internet data Card

· TECH MUSH HAVE CONSOLE CABLE AND LAPTOP AND HAVE ABILITY TO CONSOLE INTO CISCO ROUTER AND USE WEBEX

  • NPST - Lead Network Administrator - VPN/WLAN

    1 week ago

    Noida, Uttar Pradesh, India NETWORK PEOPLE SERVICES TECHNOLOGIES LIMITED Full time ₹ 20,00,000 - ₹ 25,00,000 per year

    Job Summary : We are looking for an experienced Lead Network Administrator to oversee the design, implementation, and maintenance of our organization's network infrastructure. The ideal candidate will lead a team of network professionals, ensuring network reliability, security, and performance to support business operations.Key Responsibilities : -...

  • Network Support Analyst

    2 weeks ago

    Noida, Uttar Pradesh, India NTT DATA Full time ₹ 12,00,000 - ₹ 24,00,000 per year

    Req ID: 332298NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a Network Support Analyst to join our team in noida, Uttar Pradesh (IN-UP), India (IN). Role Responsibilities: Must...

  • Network Support Analyst

    2 weeks ago

    Noida, Uttar Pradesh, India NTT DATA Global Delivery Services Ltd Full time ₹ 10,00,000 - ₹ 20,00,000 per year

    Network Support Analyst Req ID: 332298 NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a Network Support Analyst to join our team in noida, Uttar Pradesh (IN-UP), India (IN). ...

  • Customer Support Executive

    5 days ago

    Noida, Uttar Pradesh, India Teleperformance (TP) Full time ₹ 20,000 - ₹ 24,000 per year

    Hiring For Noida LocationInternational Process - Non VoiceRole - Customer Support Executive5 Days WorkingRotational Shifts2 days Week offs(rotational)Cab services will be provided.Casual leaves will not be provided for the first three months.Date of Joining - 16th OctoberUnder Graduate and Fresher can Apply.Salary for Fresher - 20K + 2K PLIWith minimum 6...

  • Network Support Engineer

    2 weeks ago

    Noida, Uttar Pradesh, India Expleo Full time ₹ 5,00,000 - ₹ 15,00,000 per year

    OverviewNetwork Support Engineer -Years of Experience - 2 to 4  years.Required skills -Fluent in English, both speaking and writing. Excellent written and verbal communication skills. Strong time management skills, results-focused, and a proactive nature. Ability to learn quickly and to adapt easily to change. B.Tech/B.E./MCA and/or IT Networking or...

  • Network Support Engineer

    2 weeks ago

    Noida, Uttar Pradesh, India Expleo Group Full time ₹ 5,00,000 - ₹ 15,00,000 per year

    -Years of Experience -2 to 4 years.Required Skills -Fluent in English, both speaking and writing.Excellent written and verbal communication skills.Strong time management skills, results-focused, and a proactive nature.Ability to learn quickly and to adapt easily to change.B.Tech/B.E./MCA and/or IT Networking or Security Certification such as: Network+, CCNA,...

  • Network Support Executive

    2 weeks ago

    Noida, Uttar Pradesh, India Pehchaan Full time ₹ 2,50,000 - ₹ 4,75,000 per year

    Job Title: Network Support AssociateLocation: NoidaSalary: ₹4.75 LPAExperience: Minimum 6 months (Full-time or Internship) in NOC operationsJob Description:We are looking for a Network Support Associate to join our team. The ideal candidate should have hands-on experience in DHCP, DNS, and OSI Model within a Network Operations Center (NOC) environment.Key...

  • Hiring For IT Service Desk Noida

    3 days ago

    Noida, Uttar Pradesh, India HCLTech Full time ₹ 2,00,000 - ₹ 8,00,000 per year

    Job Description:Roles & Responsibilities:Provide hardware / software / network problem diagnosis / resolution via telephone/email/chat for customer s end usersRoute problems to internal 2nd and 3rd level IT support staff.Coordinate and manage relationships with vendors and support staff that provide hardware / software / network problem resolution.Administer...

  • Network Engineer

    2 weeks ago

    Noida, Uttar Pradesh, India HUBRIS TECHNOLOGIES PVT LTD Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Company DescriptionHubris Technologies Pvt Ltd is a leading telecom solutions provider and VoIP-based company, targeting emerging market enterprises. Our brand Dasscom which is a leading brand in the market have product portfolio includes IP Based Public Address System, Network Switches, Access Point, IPPBX, s. With over 50 VoIP resellers/SI across India, we...

  • Network Support Specialist Advisor

    2 weeks ago

    Noida, Uttar Pradesh, India NTT DATA, Inc. Full time ₹ 1,50,000 - ₹ 28,00,000 per year

    Req ID:335692We are currently seeking a Network Support Specialist Advisor to join our team in Noida, Uttar Pradesh (IN-UP), India (IN).About this role:TheSr. Telecommunications Analystwill be responsible for supporting the UPS network and providing solutions to complex problems. This position analyzes, maintains, monitors, and troubleshoot telecommunication...