EUC/Network SmartHand Support(On Call/Casual)

3 days ago

Noida, Uttar Pradesh, India EIL Global Full time ₹ 5,00,000 - ₹ 15,00,000 per year

Company Overview

EIL Global is a dynamic IT service provider headquartered in Adelaide, Australia, with a strong presence across Asia Pacific and EMEA. We specialize in delivering cutting-edge IT solutions in desktops, servers, networks, and data center technologies. Our expertise spans the entire spectrum of IT infrastructure, with a focus on digital transformation through professional and managed services, AIOPS, AI-based workforce automation, and blockchain solutions.

Requirements:

EUC / Network Smart Hands Engineer – On Call/Casual

Location:
Noida, Mumbai, Bangalore, Chennai (Multiple Sites – Onsite Support)

Employment Type:
Independent Contractor / On Call/Casual Basis

Work Mode:
Onsite (Field Support / On-Demand/Casual)

Please share CV to

Role Overview:

We are looking for an experienced
EUC (End User Computing) / Network Smart Hands Engineer
to provide onsite technical support under an On Call/ Casual
model
across client locations in India. The ideal candidate should have strong troubleshooting skills in desktop, laptop, printer, and network hardware, along with hands-on experience handling break-fix, installation, and maintenance activities.

Key Responsibilities:

  • Provide
    onsite EUC and network smart hands support
    for incidents, service requests, and installations.
  • Perform
    break-fix, IMAC (Install, Move, Add, Change)
    , and preventive maintenance activities.
  • Support network device installations such as
    routers, switches, access points, and cabling.
  • Handle
    hardware replacements, upgrades, and troubleshooting
    for end-user devices.
  • Collaborate with remote support and service desk teams to ensure timely resolution.
  • Maintain accurate logs of dispatch calls, asset details, and work completion reports.
  • Coordinate with vendors or third-party support teams when needed.
  • Ensure all activities adhere to client SLAs and ITIL processes.

Required Skills & Experience:

  • 3–6 years of experience in
    Desktop Support / EUC / Smart Hands / Field Engineering.
  • Strong knowledge of
    Windows OS, O365, Active Directory,
    and common desktop applications.
  • Basic understanding of
    network concepts
    (LAN/WAN, IP addressing, cabling, patching).
  • Hands-on with
    hardware troubleshooting
    (laptops, desktops, monitors, printers, peripherals).
  • Familiarity with
    ticketing tools
    like ServiceNow, Remedy, or similar.
  • Excellent communication and coordination skills.
  • Must have a
    valid driver's license
    and willingness to travel to client sites.

Preferred Qualifications:

  • ITIL Foundation certification preferred.
  • CompTIA A+ / N+ or equivalent vendor certifications (HP, Dell, Cisco) are an advantage.
  • Prior experience in Casual
    /on-demand support
    engagements.

Work Scope:

  • On-demand/Casual calls during business hours (may include after-hours/weekend support as per SLA).
  • Reporting: Regional Service Delivery Manager / Project Coordinator.

Standard Tools Engineers need to Carry While going to site:

· Fully charged laptop with Win8 or 10 operating system and admin rights

· Cisco Console cable (DB9 – Rj45 or USB RJ45). In case of USB convertor used , make sure drivers are properly installed

· Laptop should have following program/software installed

· Putty

· Team Viewer

· TFTP server(Solar wind preferred)

· Screw Driver Set

· Internet data Card

· TECH MUSH HAVE CONSOLE CABLE AND LAPTOP AND HAVE ABILITY TO CONSOLE INTO CISCO ROUTER AND USE WEBEX

  • Customer Support Executive

    5 days ago

    Noida, Uttar Pradesh, India Teleperformance (TP) Full time ₹ 20,000 - ₹ 24,000 per year

    Hiring For Noida LocationInternational Process - Non VoiceRole - Customer Support Executive5 Days WorkingRotational Shifts2 days Week offs(rotational)Cab services will be provided.Casual leaves will not be provided for the first three months.Date of Joining - 16th OctoberUnder Graduate and Fresher can Apply.Salary for Fresher - 20K + 2K PLIWith minimum 6...

  • Network Support Executive

    2 weeks ago

    Noida, Uttar Pradesh, India Pehchaan Full time ₹ 2,50,000 - ₹ 4,75,000 per year

    Job Title: Network Support AssociateLocation: NoidaSalary: ₹4.75 LPAExperience: Minimum 6 months (Full-time or Internship) in NOC operationsJob Description:We are looking for a Network Support Associate to join our team. The ideal candidate should have hands-on experience in DHCP, DNS, and OSI Model within a Network Operations Center (NOC) environment.Key...

  • Hiring For IT Service Desk Noida

    4 days ago

    Noida, Uttar Pradesh, India HCLTech Full time ₹ 2,00,000 - ₹ 8,00,000 per year

    Job Description:Roles & Responsibilities:Provide hardware / software / network problem diagnosis / resolution via telephone/email/chat for customer s end usersRoute problems to internal 2nd and 3rd level IT support staff.Coordinate and manage relationships with vendors and support staff that provide hardware / software / network problem resolution.Administer...

  • Network Support Advisor

    5 days ago

    Noida, Uttar Pradesh, India NTT DATA North America Full time ₹ 6,00,000 - ₹ 18,00,000 per year

    Req ID: NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.We are currently seeking a Network Support Advisor to join our team in Noida, Uttar Pradesh (IN-UP), India (IN).NTT DATA Services strives to hire...

  • Network & VoIP Engineer

    2 weeks ago

    Noida, Uttar Pradesh, India Training Basket Full time ₹ 4,00,000 - ₹ 8,00,000 per year

    We are looking for a Junior Network & VoIP Engineer to support our IT and communication systems. This role is ideal for fresh graduates or candidates with up to 1 year of experience who are eager to learn, grow, and build a career in networking and VoIP technologies.RequirementsNetwork SupportAssist with basic configuration and troubleshooting of network...

  • CA0220 | System and Network Support Engineer

    2 weeks ago

    Noida, Uttar Pradesh, India CloudAngles Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Job Summary:We are seeking a skilled and proactive System and Network Support Engineer to join our IT team. The ideal candidate will have a strong background in system administration, hardware/software support, and network troubleshooting across both Windows and macOS environments. You will be instrumental in maintaining a secure, efficient, and reliable IT...

  • Network Engineer

    6 days ago

    Noida, Uttar Pradesh, India JRS Global Networks Pvt Ltd Full time ₹ 6,30,000 - ₹ 8,40,000 per year

    Job Title: Network Engineer (Switching / Routing / IPPBX / RF / FTTH)Location: NoidaDepartment: Network OperationsType: Full-timeJob Summary:Responsible for installation, configuration, and maintenance of network, voice, wireless, and FTTH infrastructure. The engineer should have hands-on experience in Layer 2/3 networking, IPPBX systems, RF links, and...

  • Senior Network Engineer

    1 week ago

    Noida, Uttar Pradesh, India Weekday AI Full time ₹ 60,000 - ₹ 1,68,000 per year

    This role is for one of the Weekday's clientsSalary range: Rs Rs ie INR 5-14 LPA)Min Experience: 6 yearsLocation: NOIDA, Delhi, GurgaonJobType: full-timeWe are looking for an experienced Senior Network Engineer to manage and support complex enterprise network environments. The ideal candidate will bring strong technical expertise in networking technologies,...

  • Sr Network Engineer

    2 weeks ago

    Noida, Uttar Pradesh, India Adobe Full time ₹ 12,00,000 - ₹ 36,00,000 per year

    Our CompanyChanging the world through digital experiences is what Adobe's all about. We give everyone—from emerging artists to global brands—everything they need to design and deliver exceptional digital experiences We're passionate about empowering people to create beautiful and powerful images, videos, and apps, and transform how companies interact...

  • Vip Support Engineer

    1 week ago

    Noida, Uttar Pradesh, India Said Technologies Full time ₹ 5,00,000 - ₹ 12,00,000 per year

    Role & responsibilities:1) VIP support engineer will own the reported incident, work with respective IT or outside IT teams to resolve the issue on topmost priority.2) VIP support engineer should be thorough technical expert who can resolve most of the issues by him/herself, specially on MAC books, Smart phone, Tablets, iPhone devices and related software.3)...