Sr. Technical Support DGM

2 weeks ago

Bengaluru, Karnataka, India Aspen Technology Full time ₹ 12,00,000 - ₹ 36,00,000 per year

The driving force behind our success has always been the people of AspenTech. What drives us, is our aspiration, our desire and ambition to keep pushing the envelope, overcoming any hurdle, challenging the status quo to continually find a better way. You will experience these qualities of passion, pride and aspiration in many ways — from a rich set of career development programs to support of community service projects to social events that foster fun and relationship building across our global community.

The Role
Sr Technical Support Engineer – Digital Grid Management Solutions

AspenTech is looking for talented Technical Support Engineers to join our team, specializing in Digital Grid Management (DGM) Solutions. This role offers the opportunity to work with cutting-edge technology, providing world-class customer support, training, and expertise in implementing AspenTech solutions for utility automation and control systems.

Your Impact
Key Responsibilities:

  • Provide technical support for AspenTech's Digital Grid Management solutions, addressing challenges related to utility automation and control systems.
  • Deliver training sessions for customers on AspenTech's grid management solutions, focusing on how to optimize the software in real-world utility environments.
  • Assist in pre-sales consultations, helping prospects identify their business challenges and positioning AspenTech products as the ideal solution.
  • Troubleshoot automation and grid management-related technical issues, working with internal teams to ensure prompt resolutions.
  • Support the development of customer-focused training materials and industry best practices.
  • Travel to customer sites as needed, typically less than 25%.

What You'll Need

quired Qualifications:

  • Bachelor's degree in Electrical Engineering, Systems Engineering, or a related field, or equivalent years of relevant experience. A Master's degree is a plus.
  • Experience in utility automation, grid management, or control systems.
  • Familiarity with public utilities, with a strong understanding of automation technologies and industrial processes.
  • Strong customer-first mindset with the ability to troubleshoot complex technical issues.

Preferred Qualifications:

  • Experience with AspenTech products or similar advanced software from other vendors is a plus.
  • Ability to manage multiple priorities and projects simultaneously in a fast-paced environment.
  • Strong interpersonal skills with a commitment to building lasting customer relationships.
  • Willingness to travel as needed for customer engagements, including international travel (less than 25%).

Candidates with similar skills or experiences may be considered and training may be offered where needed. Applicants will be reviewed for this position as well as similar roles with varying skill requirements and/or years of experience.

  • Technical Analyst 3-Support

    7 days ago

    Bengaluru, Karnataka, India Oracle Full time ₹ 4,00,000 - ₹ 12,00,000 per year

    DescriptionAs a member of the Support organization, your focus is to deliver post-sales support and solutions to the Oracle customer base while serving as an advocate for customer needs. This involves resolving post-sales non-technical customer inquiries via phone and electronic means, as well as, technical questions regarding the use of and troubleshooting...

  • DGM MEP, Bangalore

    2 weeks ago

    Bengaluru, Karnataka, India L&T Technology Services Ltd. Full time ₹ 12,00,000 - ₹ 36,00,000 per year

    DGM MEP, BangaloreLNT/D-B/1551474RELT-RealtyBengaluruPosted On10 Nov 2025End Date09 May 2026Required Experience8 - 10 YearsSkillsKnowledge & Posting LocationMEP COORDINATIONMEP DESIGNMinimum QualificationBACHELOR PROGRAM IN MECHANICAL ENGINEERINGJob DescriptionLI-DNIPosition: Manager/ Senior Manager -MEP (Mechanical Execution)Qualification: B.E...

  • Sr Technical Suite Specialist

    5 days ago

    Bengaluru, Karnataka, India Aspen Technology Full time

    The driving force behind our success has always been the people of AspenTech. What drives us, is our aspiration, our desire and ambition to keep pushing the envelope, overcoming any hurdle, challenging the status quo to continually find a better way. You will experience these qualities of passion, pride and aspiration in many ways — from a rich set of...

  • Sr Technical Suite Specialist

    5 days ago

    Bengaluru, Karnataka, India Aspen Technology Full time

    The driving force behind our success has always been the people of AspenTech. What drives us, is our aspiration, our desire and ambition to keep pushing the envelope, overcoming any hurdle, challenging the status quo to continually find a better way. You will experience these qualities of passion, pride and aspiration in many ways — from a rich set of...

  • Senior Technical Support Engineer

    5 days ago

    Bengaluru, Karnataka, India Ignites Human Capital Full time

    Hiring for TOP bpo's in BangaloreShift - dayDesignation- Sr Advisor Technical SupportSalary- 28k+ incLocation - ITPL2 week off with cab facilityInterested Candidates callIndushree Ashwin

  • Sr. Technical Professional

    1 week ago

    Bengaluru, Karnataka, India KBR, Inc. Full time ₹ 60,00,000 - ₹ 1,20,00,000 per year

    TitleSr. Technical Professional - Instrumentation/ControlsROLE - Instrumentation EngineerPerform Project technical tasks assigned by the Instrumentation Discipline Lead consisting in design, checking, layoutdefinition, installation drawings and material definition, validation, testing and engineering of process measuring sensors,process actuators,...

  • Sr. Technical Professional

    2 weeks ago

    Bengaluru, Karnataka, India KBR, Inc. Full time US$ 6,00,000 - US$ 24,00,000 per year

    Title:Sr. Technical Professional - Instrumentation/ControlsROLE - Instrumentation EngineerPerform Project technical tasks assigned by the Instrumentation Discipline Lead consisting in design, checking, layoutdefinition, installation drawings and material definition, validation, testing and engineering of process measuring sensors,process actuators,...

  • IN-Sr Technical Consultant

    2 weeks ago

    Bengaluru, Karnataka, India Blue Yonder Full time

    Scope:The Sr Technical Consultant – Cloud acts as the point of escalation for infrastructure operations, responsible for handling complex issues, driving root cause analysis, and implementing long-term solutions. This role also contributes to infrastructure design, optimization, and strategic initiatives, while mentoring L1/L2 teams and ensuring adherence...

  • Senior Technical Support Engineer

    7 days ago

    Bengaluru, Karnataka, India SSGSERV Full time ₹ 5,00,000 - ₹ 10,00,000 per year

    Sr. Technical Support Engineer – US B2C SupportRole OverviewProvide remote technical support to US B2C customers through calls, chats, and tickets, ensuring timely issue resolution and high customer satisfaction.Key ResponsibilitiesManage 20–25 inbound calls daily , along with chat and ticket queues.Resolve and close 12+ tickets per day (avg. 36–45...

  • Senior Technical Support Engineer

    2 weeks ago

    Bengaluru, Karnataka, India Solid Systems Global Full time ₹ 12,00,000 - ₹ 24,00,000 per year

    Job Title: Sr. Technical Support Engineer (US Process).Role Overview:Ticket work:• Each agent should close 12 tickets per day (Roughly 36-45 replies per day)• Agents are expected to maintain a 4.0 (of 5) min. satisfaction rating or higher (based oncustomer feedback through our ticketing system)• Identify issues based on symptoms, error, or debug logs...