Technical Leader

5 days ago

Bengaluru, Karnataka, India SLK Synthetics Full time ₹ 4,00,000 - ₹ 12,00,000 per year

Technical Leader - Intelligent Infrastructure Services

Desktops, Laptops, and Mobile Devices: Administer and maintain a diverse fleet of desktops, laptops, and mobile devices running Windows, Mac OS, and Android. Ensure the stability, performance, and security of end user computing environments.Software Packaging and Deployment: Package and deploy software applications and updates using tools like SCCM System Center Configuration Manager and AdminStudio. Create and maintain standardized software configurations for end user devices.Operating System Management: Manage operating systems on end user devices, including Windows, Mac OS, and Android. Perform OS updates, patch management, and troubleshooting.Application Compatibility: Ensure compatibility of applications with different operating systems and device types.Resolve application compatibility issues to provide a seamless user experience.User Support: Provide support to end users, including troubleshooting device and software related issues.Collaborate with helpdesk teams to resolve technical problems.Security Measures: Configure and maintain security measures on end user devices, including antivirus, firewalls, and encryption. Monitor and respond to security incidents and breaches.Compliance: Ensure compliance with industry regulations and standards. Conduct security audits and maintain compliance documentation.Documentation: Maintain detailed documentation of device configurations, software packaging, and support procedures. Create user guides and training materials.Reporting: Provide regular reporting to management on end user device status, software deployment, and compliance

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