Job | Demand
1 week ago
PFB the JD
Experience- 5 to 9Yrs
Job Responsibilities
- Demand Management
- Collaborate with stakeholders to gather and assess SharePoint service requirements.
- Prioritize incoming requests based on business impact, urgency, and resource availability.
- Maintain a demand pipeline and forecast future needs.
- Capture, register, and prioritize incoming requests.
- Delivery Coordination
- Develop and manage delivery schedules for SharePoint projects.
- Coordinate cross-functional teams including developers, administrators, and business analysts.
- Monitor project progress and proactively resolve delivery bottlenecks.
- Project Oversight
- Ensure projects are delivered on time, within scope, and budget.
- Track KPIs and prepare regular status reports for leadership.
- Facilitate post-delivery reviews and implement lessons learned.
- Stakeholder Communication
- Act as the primary point of contact between business units and the SharePoint delivery team.
- Communicate timelines, risks, and dependencies clearly and effectively.
- Manage expectations and ensure alignment across teams.
- Collaborate with cross-functional teams to resolve dependencies and remove delivery blockers.
- Document Control: Maintain structured document libraries with proper metadata, versioning, and access control.
- Lifecycle Management: Monitor the full lifecycle of each requestfrom submission to completion—ensuring timely progress.
- Approval & Validation: Ensure all required approvals are obtained and that deliverables meet defined quality standards before closure.
- Billing Oversight: Track billable items, validate billing data, and coordinate with finance teams for accurate invoicing.
- Reporting & Insights: Generate dashboards and reports to support transparency and decision-making.
- Governance & Compliance: Enforce adherence to internal policies, including data retention, access rights, and audit readiness.
- Continuous Improvement: Identify opportunities to enhance processes, tools, and user experience within the SharePoint
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