Key Account Manager

1 day ago


Okhla, Delhi, India Quickcom Solutions Private Limited Full time ₹ 28,80,000 - ₹ 38,40,000 per year

Job Title: Key Account Manager

Location: Delhi NCR

Experience Required: 3+ Years

Employment Type: Full-Time

About the Role

As a Key Account Manager at Pikndel, you will serve as the main point of contact for a portfolio of high-value clients, ensuring their needs are met with operational excellence and proactive support. You will work closely with internal teams to deliver customized logistics solutions, resolve issues efficiently, and identify opportunities for upselling and retention. This role is ideal for someone who is highly client-focused, analytical, and thrives on building long-term business relationships.

Key Responsibilities:

  • Manage day-to-day relationships with key clients and act as their primary point of contact
  • Ensure timely and effective resolution of client issues in coordination with internal teams
  • Track and analyze account performance metrics, including service levels, delivery timelines, and satisfaction scores
  • Identify and implement opportunities for account growth through upselling, cross-selling, and expanded service offerings
  • Conduct regular business reviews (monthly/quarterly) with clients to evaluate performance and align on future goals
  • Collaborate with operations, product, and finance teams to deliver tailored logistics solutions
  • Monitor market trends and customer feedback to anticipate client needs and maintain competitive advantage
  • Maintain detailed documentation of client interactions, escalations, and action plans using CRM tools

Requirements

  • 3–6 years of experience in key account management, client success, or business development—preferably in logistics, supply chain, or e-commerce
  • Strong interpersonal and communication skills with a customer-first mindset
  • Proven ability to manage multiple accounts and deliver results under pressure
  • Analytical thinking and familiarity with performance metrics, dashboards, and reporting tools
  • Ability to build trust with clients and align internal teams around client objectives
  • Proficiency in CRM software (e.g., Zoho, Salesforce) and MS Excel/Google Sheets
  • Bachelor's degree in Business, Logistics, or a related field; MBA is a plus

About the Company

Pikndel is a fast-growing same-day delivery company that aims to provide efficient and reliable delivery services to e-commerce businesses. We leverage technology and innovative logistics solutions to ensure a seamless delivery experience for our clients. As a Key Account Manager, you will be responsible for managing and growing strategic client relationships, ensuring high service quality, and driving revenue expansion within your portfolio.

Job Type: Full-time

Pay: ₹30, ₹40,000.00 per month

Education:

  • Bachelor's (Preferred)

Experience:

  • Associate Key Account Manager: 3 years (Preferred)

Work Location: In person



  • Okhla, Delhi, India Identiqa Consulting Full time

    Job Title: Key Account Manager - SI BusinessLocation: Delhi NCRJob Type: Full-timeJob Summary: The Key Account Manager (KAM) is responsible for managing and nurturing relationships with key clients. The KAM will act as the main point of contact for these clients, ensuring their needs are met and that they receive exceptional service. The role involves...


  • Okhla, Delhi, India Quickcom Solutions Private Limited Full time ₹ 3,60,000 - ₹ 4,80,000 per year

    Job Title: Associate Key Account ManagerLocation: Delhi NCRExperience Required: 3+ YearsEmployment Type: Full-TimeAbout the RoleAs a Key Account Manager at Pikndel, you will serve as the main point of contact for a portfolio of high-value clients, ensuring their needs are met with operational excellence and proactive support. You will work closely with...

  • Account Manager

    6 days ago


    Okhla, Delhi, India FASHION SEQUINS Full time ₹ 6,00,000 - ₹ 12,00,000 per year

    Job descriptionAbout the Role:We are seeking a dynamic and client-focused Account Manager Client Services to join our event management team. The role involves managing client relationships, understanding business needs, and ensuring the seamless execution of events and activations. The candidate will act as the primary point of contact between clients and...

  • Account Executive

    1 day ago


    Okhla, Delhi, India OSNA ELECTRONICS PVT. LTD Full time ₹ 4,20,000 per year

    Job Summary:We are seeking a detail-oriented and organized Accountant atleast having3+ years of experience to manage financial records, ensure compliance with regulations, and support business decision-making. The ideal candidate will handle accounting operations, prepare financial reports, reconcile statements, and maintain accurate records to ensure the...

  • Junior Accountant

    6 days ago


    Okhla, Delhi, India A S Pharma pvt ltd Full time ₹ 2,00,000 - ₹ 2,80,000 per year

    We are looking for an Cashier cum Junior Accountant to join our team at A S Pharma Private Limited. The role involves managing financial transactions of the organization, preparing accurate reports, and ensuring compliance with tax regulations. The position offers ₹ ₹20000 and opportunities for professional growth.Key Responsibilities:Manage billing,...

  • Accounts Assistant

    6 days ago


    Okhla, Delhi, India Randy Suess Technology Pvt Ltd Full time ₹ 4,20,000 per year

    Job Title: Accounts AssistantDepartment: Accounts & FinanceLocation: New DelhiEmployment Type: Full-timeJob Summary:We are looking for a detail-oriented Accounts Assistant to handle day-to-day accounting operations. The role involves supporting the finance team in maintaining accurate financial records, processing transactions, and ensuring compliance with...

  • Senior Accountant

    2 weeks ago


    Okhla, Delhi, India Cloude Data Full time ₹ 18,00,000 - ₹ 57,30,98,000 per year

    We are looking for a skilled and experienced Senior Accountant to manage our day-to-day accounting operations, ensure statutory compliance, and support financial reporting. The ideal candidate will have hands-on experience in GST, TDS, ITR filing, and overall tax compliance. This role requires strong analytical skills, attention to detail, and a deep...


  • Okhla, Delhi, India Accure Medical Pvt Ltd Full time ₹ 2,50,000 - ₹ 3,60,000 per year

    Position: Sr. Executive – Accounts & FinanceExperience Required: 2–3 YearsSalary: k/monthLocation: Mayapuri industrial Area IIKey Responsibilities:Handle day-to-day accounting operations, billing, and invoice management.Prepare and generate E-way bills and ensure compliance with statutory requirements.Manage GST returns filing (monthly/quarterly/annual)...

  • Account Executive

    1 day ago


    Okhla, Delhi, India UPS Full time ₹ 12,00,000 - ₹ 36,00,000 per year

    Avant de postuler à un emploi, sélectionnez votre langue de préférence parmi les options disponibles en haut à droite de cette page.Découvrez votre prochaine opportunité au sein d'une organisation qui compte parmi les 500 plus importantes entreprises mondiales. Envisagez des opportunités innovantes, découvrez notre culture enrichissante et...

  • Account Executive

    2 weeks ago


    Okhla, Delhi, India Airtec Electrovision Pvt Ltd Full time ₹ 3,60,000 - ₹ 4,20,000 per year

    An Account Executive (AE) is a sales professional who builds and maintains client relationships, identifies new business opportunities, and drives revenue growth for a company. They are the primary point of contact for clients, understanding their needs and developing tailored solutions to meet those needs. A successful AE is a strong communicator, a skilled...