PR & Communication Manager - Fintech

About Paywize

Paywize is building India's first Fintech Operating System, powering businesses with secure and scalable solutions for payouts, collections, connected banking, and digital financial services. Our platforms handle high-volume, transaction-heavy systems for enterprises, banks, and startups, enabling faster growth with trust and compliance.

About the Role

The PR & Communication Manager will lead the development and execution of communication strategies that strengthen the company's reputation, enhance brand trust, and position the company as a credible leader in the fintech industry. This role requires deep understanding of financial regulations, consumer trust dynamics, media relations, and storytelling within the fintech ecosystem.

Key Responsibilities

Media & Public Relations (Fintech Focus)

• Build and nurture relationships with business, finance, technology journalists, and fintech influencers.
• Secure high-impact media coverage across financial publications, tech media, and broadcast channels.
• Draft and distribute press releases, product launch announcements, regulatory updates, and thought-leadership stories.
• Manage media inquiries, interviews, and speaking engagements for key executives.

Communication Strategy & Brand Positioning

• Develop communication plans tailored to fintech audiences such as regulators, investors, partners, and end-users.
• Craft clear and compliant messaging around financial products, data security, compliance, and product benefits.
• Position the company as a trusted and innovative fintech brand through storytelling and market insights.

Regulatory & Crisis Communication

• Prepare and manage communication strategies for sensitive matters such as regulatory updates, product outages, or security incidents.
• Work closely with compliance, legal, and risk teams to ensure accurate, transparent, and regulation-aligned communication.
• Develop crisis-response protocols and act as key spokesperson during critical situations.

Content Creation & Thought Leadership

• Create high-quality content including whitepapers, case studies, industry reports, blog posts, and social media narratives.
• Draft communication for top leadership including speeches, statements, and opinion pieces for financial publications.
• Collaborate with the product team to simplify complex financial/technical concepts for public consumption.

Internal Communications

• Strengthen internal culture through engaging newsletters, announcements, and leadership communication.
• Ensure employees are well-informed about product releases, achievements, regulatory changes, and company updates.

Event & Community Engagement

• Manage participation in fintech events, conferences, panels, and industry forums.
• Oversee brand presence in fintech associations, regulatory roundtables, investor meetings, and innovation summits.
• Coordinate webinars and community engagements to build brand credibility.

Monitoring, Insights & Reporting

• Track fintech media trends, competitor communication strategies, and policy updates.
• Monitor media sentiment and prepare monthly PR performance dashboards.
• Use insights to refine communication strategies and strengthen brand reputation.

Required Skills & Qualifications

• Bachelor's degree in Communications, PR, Journalism, Marketing, or related field.
• 4–7 years of experience in PR or Communications, preferably in fintech, BFSI, or technology.
• Strong relationships with finance, business, and technology media.
• Excellent storytelling, writing, and editing skills with the ability to simplify financial terminology.
• Experience handling crisis and regulatory communication.
• Understanding of fintech trends, digital payments, lending, compliance, and data security concepts.
• Strong project management skills and ability to work cross-functionally.

Preferred Qualifications

• Experience working with regulated financial products (e.g., payments, lending, wealth management, insurance, crypto).
• Knowledge of PR analytics tools (Meltwater, Cision, Talkwalker).
• Experience working with PR agencies and external communication partners.
• Ability to create multimedia content (videos, presentations, visual storytelling).
• Prior experience in investor communication or startup ecosystem exposure.

Job Type: Full-time

Pay: ₹300, ₹600,000.00 per year

Benefits:

• Health insurance
• Provident Fund

Application Question(s):

• Total PR & Communication experience (years)?
• Can you describe your experience in developing and executing PR strategies?
• What experience do you have working with journalists, media outlets, or influencers?
• Have you used tools for media monitoring, analytics, or PR tracking? Which ones?
• Current CTC (₹ per annum)?
• Expected CTC (₹ per annum)?
• Earliest joining date (Immediate / Serving Notice – specify date)?
• Current Location (City)?
• Native / Hometown Location?
• Highest Education Qualification?
• Year of Completion?

Work Location: In person