Hiring Senior Customer Support Associate UK/US Bank CTC 6lac

4 days ago

Bengaluru, Karnataka, India Rivera Manpower Services Full time ₹ 4,80,000 - ₹ 7,20,000 per year

Hiring for a Leading UK Bank Customer Support Roles

Location: Bangalore

Shift: UK Shift

Joiners: Immediate Joiners Only

Salary:

  • Freshers: 4 LPA 4.5 LPA
  • Experienced: Up to 6 LPA (Graduates/UG with minimum 6 months of International Voice Experience)

Eligibility:

  • Graduates or Undergraduates with excellent communication skills
  • Strong logical thinking and analytical skills
  • Freshers & Experienced candidates can apply
  • Immediate joiners preferred

Roles & Responsibilities:

  • Assist customers holding bank accounts with queries related to accounts, KYC, benefits, and policies
  • Provide accurate and timely resolutions ensuring customer satisfaction
  • Adhere to AHT (Average Handling Time) and SLA (Service Level Agreement) targets
  • Ensure compliance with banking standards and maintain service quality

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