
Hiring Senior Customer Support Associate UK/US Bank CTC 6lac
2 days ago
Hiring for a Leading UK Bank Customer Support Roles
Location: Bangalore
Shift: UK Shift
Joiners: Immediate Joiners Only
Salary:
- Freshers: 4 LPA 4.5 LPA
- Experienced: Up to 6 LPA (Graduates/UG with minimum 6 months of International Voice Experience)
Eligibility:
- Graduates or Undergraduates with excellent communication skills
- Strong logical thinking and analytical skills
- Freshers & Experienced candidates can apply
- Immediate joiners preferred
Roles & Responsibilities:
- Assist customers holding bank accounts with queries related to accounts, KYC, benefits, and policies
- Provide accurate and timely resolutions ensuring customer satisfaction
- Adhere to AHT (Average Handling Time) and SLA (Service Level Agreement) targets
- Ensure compliance with banking standards and maintain service quality
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