QA Analyst II

Our fast-paced and collaborative environment inspires us to create, think, and challenge each other in ways that make our solutions and our teams better. Whether you're interested in engineering or development, marketing or sales, or something else – if this sounds like you, then we'd love to hear from you

We are headquartered in Denver, Colorado, with offices in the US, Canada, and India.

Vertafore is a leading technology company whose innovative software solution are advancing the insurance industry. Our suite of products provides solutions to our customers that help them better manage their business, boost their productivity and efficiencies, and lower costs while strengthening relationships.

Our mission is to move InsurTech forward by putting people at the heart of the industry. We are leading the way with product innovation, technology partnerships, and focusing on customer success.

Our fast-paced and collaborative environment inspires us to create, think, and challenge each other in ways that make our solutions and our teams better.

JOB DESCRIPTION

QA Analyst II, you will be instrumental in Vertafore's ongoing success within the insurance industry. Our QA Analysts work with our development teams, focusing on the providing the best products for our valued customers. This is a fast paced, ever changing environment. We continually challenge ourselves to exceed objectives, remove barriers, meet crucial deadlines, and maintain multiple projects, all while pioneering ways for efficiency with a team player attitude. If you have a passion for product quality, love technology, and enjoy thinking outside the box, you're who we are looking for. You in this role will design and implement test plans to ensure that software functions as expected to meet or exceed customer's standards.

Core Requirements and Responsibilities:

Essential job functions included but are not limited to the following:

• Identify functional risk and how it applies to test planning and test case creation
• Assesses risk for business/customer impact
• Communicate risks that are not mitigated through testing to Senior QA Analyst
• Provide input on user acceptance criteria
• Prioritizes risk and test cases with review by peers and seniors
• Provide feedback to software engineers on features or changes and usability metrics to enhance the user experience
• Review test scenarios, test plans, and test cases and provides feedback to ensure coverage of specific features or aspects of the product according to requirements and user acceptance criteria
• Write and checks own test cases for quality and submits test cases for review
• Conduct systems set-up, and maintains test environments (varies by product)
• Complete manual front-end user testing of features or aspects of products according to test plan; identifies opportunities for automation
• Participate in code reviews and communicates with software engineers and software engineers in test to ensure front-end test coverage based on their code changes
• Identify bugs or defects, troubleshoots issues, and verifies bug fixes; communicates risks and escalates potential issues that inhibit a quality user experience
• Open bugs based on issues found during testing and troubleshooting
• Contribute to triage sessions to help resolve bugs or defects in new code or during production; investigates customer requests as needed
• Document test cases, test results, and release notes (as applicable); contributes to internal documentation throughout release cycle
• Provide feedback on, uses cases, and updates documentation on user stories and work items
• Contribute to test automation scripts
• Complete other job duties assigned by your manager

Why Vertafore is the place for you: *Canada Only

• The opportunity to work in a space where modern technology meets a stable and vital industry
• Medical, vision & dental plans
• Life, AD&D
• Short Term and Long Term Disability
• Pension Plan & Employer Match
• Maternity, Paternity and Parental Leave
• Employee and Family Assistance Program (EFAP)
• Education Assistance
• Additional programs - Employee Referral and Internal Recognition

Why Vertafore is the place for you: *US Only

• The opportunity to work in a space where modern technology meets a stable and vital industry
• We have a Flexible First work environment Our North America team members use our offices for collaboration, community and team-building, with members asked to sometimes come into an office and/or travel depending on job responsibilities. Other times, our teams work from home or a similar environment.
• Medical, vision & dental plans
• PPO & high-deductible options
• Health Savings Account & Flexible Spending Accounts Options:
• Health Care FSA
• Dental & Vision FSA
• Dependent Care FSA
• Commuter FSA
• Life, AD&D (Basic & Supplemental), and Disability
• 401(k) Retirement Savings Plain & Employer Match
• Supplemental Plans - Pet insurance, Hospital Indemnity, and Accident Insurance
• Parental Leave & Adoption Assistance
• Employee Assistance Program (EAP)
• Education & Legal Assistance
• Additional programs - Tuition Reimbursement, Employee Referral, Internal Recognition, and Wellness
• Commuter Benefits (Denver)

The selected candidate must be legally authorized to work in the United States.

The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all the job responsibilities, duties, skill, or working conditions. In addition, this document does not create an employment contract, implied or otherwise, other than an "at will" relationship.

Vertafore strongly supports equal employment opportunity for all applicants regardless of race, color, religion, sex, gender identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, mental disability, medical condition, sexual orientation, genetic information, or any other characteristic protected by state or federal law.

The Professional Services (PS) and Customer Success (CX) bonus plans are a quarterly monetary bonus plan based upon individual and practice performance against specific business metrics. Eligibility is determined by several factors including: start date, good standing in the company, and actives status at time of payout.

The Vertafore Incentive Plan (VIP) is an annual monetary bonus for eligible employees based on both individual and company performance. Eligibility is determined by several factors including: start date, good standing in the company, and actives status at time of payout.

Commission plans are tailored to each sales role but common components include quota, MBO's and ABPMs. Salespeople receive their formal compensation plan within 30 days of hire.

Vertafore is a drug free workplace and conducts preemployment drug and background screenings.

We do not accept resumes from agencies, headhunters or other suppliers who have not signed a formal agreement with us.

We want to make sure our recruiting process is accessible for everyone. if you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact

Just a note, this contact information is for accommodation requests only.

Knowledge, Skills, Abilities and Qualifications:

• BS/MS in Computer Science/Computer Engineering or related technical degree; or equivalent amount of professional development.
• 2 to 3.8 years' experience in manual testing.
• Detail oriented; demonstrated ability to handle multiple strategic projects and priorities with efficiency and accuracy
• Strong time management and organizational skills
• An inherent drive to solve problems, collaborate with others and mentor team members
• Strong presentation, verbal and written skills as proven with well-written technical, project, client and related communications and presentations
• Basic understanding of OOP coding concepts
• Knowledge of Insurance Industry
• Experience with CA Agile (Rally), SAFe, qTest
• Ability to define problems, collect data, analyze data, establish facts, and draw valid conclusions
• Ability to manage a broad range of deliverables in an ever-changing environment
• Ability to comprehend documentation clearly and effectively
• Ability to work effectively in a team environment
• Excellent verbal and written communication skills
• Analytical - technical aptitude for developing automation