Director - Source To Pay Transformation (Global Sourcing & Procurement)

Mercer Consulting India Pvt Ltd (Marsh McLennan) is seeking a senior Procurement & Sourcing Transformation expert for the following position based in the Pune, India office.

Job Title:
Director - Transformation (Source to Pay Process)

Location:
Pune

Department:
GSP

About Marsh & McLennan

Marsh & McLennan is a global professional services firm offering clients advice and solutions in risk, strategy, and human capital. We are committed to innovation and operational excellence, driving transformation to deliver superior business outcomes.

What Can You Expect?

The Director - Transformation for Source to Pay (S2P) will lead the strategic transformation initiatives across the Source to Pay process, leveraging advanced tools and technologies such as LenAI, Power BI, E-Invoicing Tool, EBS - Oracle R12, and the APEX Supplier Onboarding tool. This role is pivotal in driving process improvements, implementing new digital solutions, and identifying opportunities to enhance operational efficiency and effectiveness within Marsh & McLennan's procurement and finance functions.

What is in for you?

Discover what's great about working at Marsh and McLennan Companies – from the opportunities that our size brings, to our commitment to our communities and understanding the benefits you'll receive. We are four businesses with one PURPOSE: helping companies meet the challenges of our time.

As a global leader in insurance broking and risk management, we are devoted to finding diverse individuals who are committed to the success of our clients and our organization. Joining us will provide a solid foundation for you to accelerate your career in the risk and insurance industry. You will join a team of talented professionals from across the globe, which is dedicated to helping business/operation leaders manage some of the world's most challenging and complex risks. We can promise you extraordinary challenges, extraordinary colleagues, and the opportunity to make a difference.

Our rich history has created a client service culture that we believe is second to none. Our commitments to Diversity and Inclusion, Corporate Social Responsibility, and sustainability demonstrate our commitment to stand for what is right.

We will count on you to:

• Lead comprehensive Source to Pay process transformation and re-engineering efforts to optimize operational performance.
• Drive digital transformation by developing and implementing innovative technologies and automation solutions across the S2P lifecycle.
• Deliver operational efficiencies through process improvements and best practice adoption.
• Manage multiple transformation projects concurrently, ensuring alignment with business goals and timely delivery.
• Lead change management initiatives to facilitate smooth adoption of new processes and technologies.
• Integrate and connect sourcing, contracting, purchasing, accounts payable, payments, supplier management, and vendor lifecycle management processes.
• Collaborate with cross-functional teams and stakeholders, including country heads, to ensure cohesive transformation efforts and secure buy-in for new implementations.
• Work hands-on at the ground level to identify challenges, implement solutions, and drive continuous improvement.
• Manage multiple priorities effectively while striving for best-in-class performance metrics.
• Operate independently with minimal supervision, demonstrating strong ownership and accountability.

What you need to have :

• Minimum 15+ years of experience in Source to Pay process management, transformation, or related roles.
• At least 4 years in a transformation role.
• At least 8 years in S2P operations.
• Good exposure to Oracle EBS R12.
• In-depth knowledge of S2P components including sourcing, contracting, purchasing, accounts payable, payments, supplier management, and vendor lifecycle management.
• Proven track record in process and digital transformation, operational efficiency, and technology development.
• Strong stakeholder management skills with the ability to navigate and influence country heads and senior leaders to gain buy-in for new initiatives.
• Ability to work hands-on and independently with minimal hand-holding.
• Experience managing multiple projects and priorities in a dynamic environment.

What Makes you stand out:

• Experience working with third-party BPO providers.
• Demonstrated ability to drive best-in-class metrics and continuous improvement.
• Technical expertise in automation and technology solutions related to S2P.
• Strong change management capabilities.

What We Offer

• Opportunity to lead impactful transformation initiatives at a global leader in professional services.
• Collaborative and inclusive work environment.
• Competitive compensation and benefits package.
• Continuous learning and professional development opportunities.

Marsh is the world's leading insurance broker and risk adviser. With more than 45,000 colleagues advising clients in over 130 countries, Marsh serves commercial and individual clients with data-driven risk solutions and advisory services. Marsh is a business of Marsh McLennan (NYSE: MMC), the world's leading professional services firm in the areas of risk, strategy and people. With annual revenue of $23 billion, Marsh McLennan helps clients navigate an increasingly dynamic and complex environment through four market-leading businesses: Marsh, Guy Carpenter, Mercer, and Oliver Wyman. For more information, visit , follow us on LinkedIn and X.

Marsh McLennan is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, caste, disability, ethnic origin, family duties, gender orientation or expression, gender reassignment, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law.

Marsh McLennan is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh McLennan colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one "anchor day" per week on which their full team will be together in person.