Client Communication

3 days ago

Ahmedabad, Gujarat, India Brainito - Digital Marketing Marketplace Full time

Job description:

Location:
 Bopal, Ahmedabad, Gujarat (Work from Office Only)

Experience:
 Minimum 2 years in US/UK Sales or Client Management

Type:
 Full-Time | On-site

About the Role

We are looking for a highly motivated and organized Client Communication & Project Manager to join our growing team in Ahmedabad. The ideal candidate will have hands-on experience managing international clients (US/UK markets), strong communication skills, and a proven track record in sales or account management.

You will act as the key link between our clients and internal teams, ensuring projects are delivered smoothly, communication remains clear, and relationships are nurtured for long-term success.

Key Responsibilities

  • Manage day-to-day communication with international (US/UK) clients via email, Zoom, and chat.
  • Coordinate with internal teams to ensure timely project delivery and quality assurance.
  • Identify client needs and upsell or cross-sell relevant services where possible.
  • Track project progress, create reports, and maintain client satisfaction metrics.
  • Participate in strategy calls, review meetings, and client onboarding sessions.
  • Maintain CRM records and ensure smooth post-sale handovers.

Requirements

  • Minimum 
    2 years of experience
     in 
    US/UK client communication, sales, or account management.
  • Excellent 
    written and verbal English communication skills
     (neutral accent preferred).
  • Proven ability to 
    manage multiple projects
     and deadlines efficiently.
  • Strong interpersonal and negotiation skills.
  • Experience using CRMs, project management, or collaboration tools (e.g., HubSpot, Asana, ClickUp, or Trello).
  • Bachelor's degree (preferred).

Preferred Skills

  • Experience working with 
    digital marketing, IT, or SaaS companies.
  • Strong understanding of 
    sales funnels, lead nurturing, and client retention.
  • Analytical mindset with attention to detail and follow-ups.

Perks & Benefits

  • Competitive salary based on experience.
  • Dynamic work environment with global exposure.
  • Opportunity to grow into a 
    senior client success or business development role.
  • Supportive leadership and collaborative culture.

Work Location

Bopal, Ahmedabad (Work from Office Only)

Applicants must reside in Ahmedabad or be willing to relocate before joining.

How to Apply

If you're an ambitious communicator with a passion for client success and international sales, we'd love to meet you.

To apply, WhatsApp your CV on or email it to  with the subject line:

"Application – Client Communication & Project Manager"

Job Types:
Full-time, Permanent

Work Location:
In person

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