Real Time Analyst

Hiring For Real Time AnalystExperience 2+years in Real Time Analyst, Workforce management, WFMQualification- Graduation requiredExcellent Communication SkillsPackage upto 7LPA (30% hike based on current CTC)Location- BangaloreWork From Office5 Days Working and Rotational ShiftFor more Information Contact Priyanka mail id-

*Job Description – Real-Time Analyst (RTA)**Job Title:* Real-Time Analyst (RTA)*Department:* Workforce Management (WFM)*Employment Type:* Full-time*Salary:* Up to *₹5.5 LPA**Key Responsibilities*** Monitor call, chat, and case queues to maintain SLAs.* Track agent availability, idle time, and schedule adherence.* Adjust intraday staffing, breaks, and...

Job Title: Real-Time Analyst (RTA)Department: Workforce Management (WFM)Employment Type: Full-time Role Summary:The Real-Time Analyst (RTA) plays a critical role in ensuring operational efficiency and service delivery performance by actively monitoring, analyzing, and managing real-time activities across multiple queues. This role serves as the first line...

Role Summary:The Real-Time Analyst (RTA) plays a critical role in ensuring operational efficiency and service delivery performance by actively monitoring, analyzing, and managing real-time activities across multiple queues. This role serves as the first line of defense to ensure service levels and performance metrics are achieved, while supporting operations...

Role Summary: The Real-Time Analyst (RTA) plays a critical role in ensuring operational efficiency and service delivery performance by actively monitoring, analyzing, and managing real-time activities across multiple queues. This role serves as the first line of defense to ensure service levels and performance metrics are achieved, while supporting...

Role Summary:The Real-Time Analyst (RTA) plays a critical role in ensuring operational efficiency and service delivery performance by actively monitoring, analyzing, and managing real-time activities across multiple queues. This role serves as the first line of defense to ensure service levels and performance metrics are achieved, while supporting operations...

Role Summary: The Real-Time Analyst (RTA) plays a critical role in ensuring operational efficiency and service delivery performance by actively monitoring, analyzing, and managing real-time activities across multiple queues. This role serves as the first line of defense to ensure service levels and performance metrics are achieved, while supporting...

Position : Lead Real-Time Analyst (RTA). Department : Workforce Management. Hierarchy : Mid-level Command. Direct Supervisor : Workforce Coordinator.- The Real-Time Analyst (RTA) is responsible for monitoring call center agents' performance and ensuring optimal staffing levels to meet service level agreements (SLAs) in real time.- The RTA will provide timely...

Key Position Summary:This role is a critical position requiring strong leadership and analytical skills. As a key team member, you will be responsible for overseeing a group of Real-Time Analysts, ensuring seamless scheduling across multiple sites, and analyzing issues to provide actionable feedback.The successful candidate will possess excellent...

MNC in Bangalore Hiring for WFM RTA Real Time Analyst CTC UPTO 5.8LPA based on Last CTC Require 2+ Years Experience in WFM RTA Shifts 24*7 Role and Key Responsibilities:  Analyze staffing/volume trends and operational performance dashboards.  Develop short, medium and long term staffing plans for assigned business in an accurate and timely...