Assistant Facility Manager

JLL empowers you to shape a brighter way.  

Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people  and empowering them to  thrive, grow meaningful careers and to find a place where they belong.  Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.   

What this job involves: 

Site and Vendor Management 

• Manage the site in accordance with all agreed policies, procedures and contract scope. 
• Assist with vendor management for maintenance of janitorial, mechanical, electrical, plumbing, carpentry, critical systems, HVAC, and others defined within the portfolio of respective sites. 
• Support the sourcing SME and area/site managers through the vendor contract procurement process.
• Ensure all vendors are in compliance with contract and all insurance requirements are met.
• Ensure compliance with all health and safety, environment and risk management policies and procedures in conjunction with the area/site manager.
• Coordinate internally with other teams which may include fitness, food services, security and capital projects.
• Support the site and area manager in the implementation of short and long-term projects for the client. 
• Any other activities to support site operations, including, but not limited to: moves/reconfigurations, events, safety, reception and mail services.
• Requires rotating on-call schedule to address client emergencies outside of regular business hours. 

Client Relationship Management 

• Proactively develop and manage client relationships ensuring that expected service levels are achieved.
• Comply with all requirements of the client contract and meet or exceed key performance indicators.
• Deliver an exceptional quality of service to the client, as reflected by client feedback.
• Support the implementation of innovative programs and processes that reduce short and long term operating costs and increase productivity. 

Finance Management / Cost Control / Profitability 

• Assist the area/site manager to achieve or exceed financial targets and key performance indicators.
• Manage vendor purchase orders, invoices, and payments.
• Actively support an environment of teamwork, co-operation, performance excellence and personal success.
• Proactively manage the site operations team.
• Participate in performance management program, and personal development planning.
• Act as an ambassador for JLL by behaving consistently with cultural and ethical requirements 

Leadership/Staff Management 

• Lead, manage, develop and supervise a professional friendly,  creative,  energetic, and detail oriented team in the delivery of extraordinary events.
• Provide excellent onboarding, training, and team building.
• Actively support an environment of teamwork, co-operation, performance excellence and personal success.
• Participate in the individual performance management program and personal development planning for members of the team.
• Align with facilities leadership team as a manager and act in a manager capacity for anything at the site/s.
• Act as an ambassador for JLL, adopting and maintaining the firm's core values of Teamwork, Ethics and Excellence 

Required Qualifications

• 2+ years of experience in facilities management or related field.
• Experience with managing a small team
• Basic knowledge of building systems (mechanical and electrical systems)
• Effective contractor management skills
• Proficient in a range of information technology tools and platforms.
• Strong analytical, organizational and presentation skills

Preferred Qualifications

• Ability to multitask and work without direct supervision
• Ability to plan and manage work under time constraints
• Undergraduate degree preferred, or equivalent experience

Location:

Scheduled Weekly Hours:

If this job description resonates with you, we encourage you to apply even if you don't meet all of the requirements.  We're interested in getting to know you and what you bring to the table

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For candidates in the United States, please see a full copy of our Equal Employment Opportunity policy here.

Jones Lang LaSalle ("JLL") is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities.  If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.