After Sales Service Specialist

23 hours ago

Ahmedabad, Gujarat, India Banga Solar Full time ₹ 6,00,000 - ₹ 8,00,000 per year

Company Overview

Banga Solar Pvt Ltd is a leading Indian wholesaler focused exclusively on distributing residential and commercial solar photovoltaic products. We pride ourselves on delivering high-quality, reputable solar brands and superior customer service across India. Headquartered in Ahmedabad, Gujarat, we belong to the Renewable Energy Semiconductor Manufacturing industry.

Job Overview

We are seeking a dedicated After Sales Service Specialist to join our mid-level team in Ahmedabad. The role is full-time and involves effectively managing customer relationships while troubleshooting and conducting product lifecycle assessments. Our ideal candidate will have a strong technical acumen and the ability to provide exceptional service to our extensive network of customers nationwide.

Qualifications and Skills

  • Proficiency in customer relationship management software to ensure timely and effective service delivery to our vast clientele.
  • Strong product lifecycle management skills to monitor and enhance the performance of solar products effectively.
  • Technical troubleshooting expertise to address and resolve customer complaints efficiently to ensure satisfaction.
  • Experience in warranty management to oversee warranty claims and process them in accordance with company policy.
  • Proficiency in Salesforce, enabling effective management of customer data and service requests.
  • Outstanding communication skills for effective interaction with customers and internal teams, ensuring all inquiries are addressed efficiently.
  • Analytical skills to interpret service data and provide insights for service improvement and customer satisfaction.
  • Competence in Microsoft Office Suite for documentation, reporting, and communication purposes.

Roles and Responsibilities

  • Manage customer relationships by providing exceptional after-sales support and fostering long-term partnerships with clients.
  • Troubleshoot and resolve technical issues related to solar products, ensuring swift resolution and customer satisfaction.
  • Coordinate with sales and service teams to ensure smooth handling of customer queries and service requests.
  • Oversee warranty claims, verifying and processing them accurately in conjunction with company policies.
  • Utilize CRM software to track and manage customer interactions and service histories for enhanced service delivery.
  • Analyze service data to identify trends and recommend actions for continuous improvement in after-sales service quality.
  • Prepare and present regular reports on after-sales activities, performance, and customer feedback for management review.
  • Stay updated with industry trends and advancements in solar technology to advocate best practices and innovative solutions.

  • Sales And Service Specialist

    2 weeks ago

    Ahmedabad, Gujarat, India Hemant Surgical Industries Limited Full time ₹ 15,00,000 - ₹ 28,00,000 per year

    Job Title: Sales & Service Specialist – Ophthalmology DivisionLocation: AhmedabadDepartment: Sales & Service Specialist – Ophthalmology DivisionReporting To: General Manager - OphthalmologyWe are looking for a dynamic and driven Sales & Service Specialist to join our Ophthalmology Division in Ahmedabad. The role involves promoting and selling...

  • Sales Engineer AFTER SALES

    3 days ago

    Ahmedabad, Gujarat, India Sahana Information Full time ₹ 40,00,000 - ₹ 1,20,00,000 per year

    Aftermarket Service Sales function focuses on selling services, parts generate After Market Services sales revenue for the lifecycle of the product by offering customers support services maintenance repairs upgrades Alternators HT motor AC & DC Drive Required Candidate profileBE Electrical experience working Service industry with After Market Service Sales...

  • Sales Specialist

    1 week ago

    Ahmedabad, Gujarat, India FreightBridge Logistics Pvt. Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Company DescriptionFreightBridge Logistics Pvt.Ltd. specializes in providing customers with seamless transportation services worldwide, from the moment goods leave the origin until they reach the destination. Our tailored services adapt to the unique needs of each customer, ensuring top-quality logistics solutions. Our expertise and commitment to excellence...

  • Sales Specialist

    7 days ago

    Ahmedabad, Gujarat, India AKIKO GLOBAL SERVICES Full time ₹ 2,00,000 - ₹ 6,00,000 per year

    Company DescriptionAt AKIKO GLOBAL SERVICES, our mission is "Achieving Global Excellence" by fostering individual growth, teamwork, and innovation. We aim to become the largest asset financing company in the country, and we believe that achieving the smallest dreams today will lead to immense success tomorrow.Role DescriptionThis is a full-time, on-site role...

  • Sales Specialist

    3 days ago

    Ahmedabad, Gujarat, India Dhoami Enterprise Full time ₹ 6,00,000 - ₹ 12,00,000 per year

    Company DescriptionWe suggest you enter details here.Role DescriptionThis is a full-time hybrid role for a Sales Specialist located in Ahmedabad, with some flexibility for work from home. As a Sales Specialist, you will be responsible for generating leads, maintaining customer relationships, and achieving sales targets. Your day-to-day tasks will include...

  • Service Sales Specialist Ahmedabad

    23 hours ago

    Ahmedabad, Gujarat, India SCIEX Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Are you ready to accelerate your potential and make a real difference within life sciences, diagnostics, and biotechnology?At SCIEX, one of Danaher's 15+ operating companies, our work saves lives—and we're all united by a shared commitment to innovate for tangible impact.You'll thrive in a culture of belonging where you and your unique viewpoint matter....

  • Sales Specialist

    5 days ago

    Ahmedabad, Gujarat, India Parkers Consulting & Ventures Private Limited Gujarat Full time ₹ 5,00,000 - ₹ 15,00,000 per year

    Company DescriptionParkers Consulting & Ventures Private Limited is one of India's largest Corporate Direct Selling Agents (DSA) specializing in loan distribution. We provide a wide range of financial solutions, including Home Loans (HL), Loan Against Property (LAP), Business Loans (BL), and Personal Loans (PL). Known for our fast loan distribution services,...

  • Sales And Marketing Specialist

    2 weeks ago

    Ahmedabad, Gujarat, India ARHAM FREIGHT SYSTEM LLP Full time ₹ 2,00,000 - ₹ 6,00,000 per year

    Company DescriptionOur primary goals at ARHAM FREIGHT SYSTEM LLP are to optimise supply chain processes, minimise costs, improve efficiency, and enhance customer satisfaction. We achieve this by employing advanced technologies and implementing best practices. Additionally, we maintain strong relationships with suppliers, carriers, and other stakeholders to...

  • senior specialist

    1 day ago

    Ahmedabad, Gujarat, India MM Staffing & Career Consultants Full time ₹ 12,00,000 - ₹ 36,00,000 per year

    Job Description:Leading Man power Service Company in OMAN is hiring is urgently hiring :1 Senior Specialist- Obstetrics and Gynecology 2 Senior Specialist- Microbiology Entry Requirements : - MBBS + Internship + MD/MS or Equivalent +2 years followship+ 5 years experience after followship - MBBS + internship + MD/MS or Equivalent + 9 years experience in...

  • Inside Sales Specialist

    1 day ago

    Ahmedabad, Gujarat, India SCALETEC MECHATRONICS PVT LTD Full time ₹ 6,00,000 - ₹ 12,00,000 per year

    As an Inside Sales Specialist at SCALE TEC Group, your role involves generating leads, managing customer relationships, providing excellent customer service, and ensuring customer satisfaction. You will be responsible for communicating with potential and existing clients, preparing sales reports, and collaborating with the sales team to achieve targets. Key...