Sales Systems QA Analyst, 2

Job Title

Job Description

About People Inc.

People Inc.(formerly Dotdash Meredith) is the largest digital and print publisher in America. More than 175 million people trust us each month to help them find inspiration, make decisions, and take action. People Inc.'s more than 40 iconic brands include PEOPLE, Food & Wine, Travel + Leisure, Better Homes & Gardens, Verywell, Allrecipes, REAL SIMPLE, Investopedia, and Southern Living. People Inc. is based in New York City and is an operating business of IAC (NASDAQ: IAC).

Meredith India Services Private Limited (a People Inc. Subsidiary)

Based out of Bengaluru, Meredith India Services Private Limited (a People Inc. subsidiary) partners across an array of functions. Product & Technology, Analytics, Research, Finance, Operations, HR, and Audit are some of our channels in delivering value to enable a scalable component and drive value to millions. Our teams work across disciplines to innovate, challenge the status quo, and collaborate in fostering an ecosystem that promotes a culture of learning and growth. We strive to drive results for our company, our customers, our audience, and our People

Our Core Values:

Champion Accountability

Respect

Expect Integrity

Act Now, Not Later

Make it Matter

Job Summary

This role requires a hands-on QA professional with a solid grounding in Salesforce testing and test automation. The ideal candidate should be able to work independently, ensure high-quality releases, and collaborate closely with business analysts, developers, and product owners to validate complex Salesforce implementations.

Roles & responsibilities

• Understand user stories to create detailed test plans, test strategy, and test scenarios
• Design test processes to ensure meeting business requirements through end-to-end testing
• Test new features and provide feedback from the user perspective to developers
• Maintain automated test scripts wherever possible to reduce repetitive manual testing
• Be the single point of contact for test-related queries and track all tickets related to testing to meet timelines and SLAs
•  Work closely with developers to assign priorities and resolve defects, issues, and escalations related to testing
• Conduct exploratory testing as per test plans and ad-hoc wherever required
• Review functional goals of tickets to ensure functional accuracy and compliance
• Participate in weekly reviews and provide inputs for increasing accuracy
• Identify and recommend best practices to increase efficiency and reduce costs

Mandatory Skills

• Strong understanding of Salesforce CRM architecture, including Sales modules.
• Proven experience in validating Salesforce configurations, custom objects, fields, workflows, validation rules, process builders, and Lightning components.
• Solid foundation in software testing principles, test planning, and defect management processes.
• Hands-on experience in functional, regression, integration, and UAT testing.
• Ability to design and execute detailed test cases, test scripts, and test data scenarios.
• Practical experience with test management tools such as Jira
• Working knowledge of test automation tools like Selenium WebDrive
• Excellent communication and collaboration skills with cross-functional teams in an Agile/Scrum environment.

Good-to-Have Skills

• Exposure to building or maintaining automation frameworks (e.g., Selenium
• Understanding of continuous testing using tools such as Jenkins, Flosum, or similar CI/CD platforms. 
• QA certifications such as ISTQB Foundation Level or Certified Tester – Agile Extension.
• Strong analytical and problem-solving abilities with a proactive approach to improving QA processes.

Designation: QA Analyst, 2

Working Hours: 1:00PM to 10:00 PM IST

Location: Ecoworld, Bengaluru, Karnataka

It is the policy of People Inc. to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, the Company will provide reasonable accommodations for qualified individuals with disabilities.