warranty incharge
1 week ago
Key Responsibilities:
- Handle all warranty-related activities as per company policies and manufacturer guidelines.
- Verify and process warranty claims submitted by the service team.
- Maintain detailed records of all warranty jobs, claims, and approvals.
- Coordinate with service advisors and technicians to confirm the eligibility of parts and services under warranty.
- Follow up with the manufacturer for claim approvals, rejections, or clarifications.
- Manage warranty parts return process and ensure compliance with audit requirements.
- Ensure customer satisfaction by addressing warranty-related concerns promptly.
- Provide training and guidance to service staff on warranty procedures and claim documentation.
Skills and Qualifications:
- Btech or Degree in Automobile / Mechanical Engineering.
- Minimum 0–3 years of experience in warranty handling (preferably in the automobile sector, and freshers can apply).
- Good communication and coordination skills.
- Strong knowledge of service operations and manufacturer warranty policies.
- Proficiency in MS Office
- Attention to detail and ability to maintain accurate records.
Job Types: Full-time, Permanent, Fresher
Pay: ₹12, ₹20,000.00 per month
Benefits:
- Cell phone reimbursement
- Internet reimbursement
Work Location: In person
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