Head of Operations/Plant Head

4 days ago


Noida, Uttar Pradesh, India CRA Full time ₹ 8,00,000 - ₹ 12,00,000 per year

CRA is an engineering company with over 30 years of experience delivering custom-engineered systems to the Energy and Defence sectors. We design and manufacture robust, high-performance solutions including combustion systems, biogas processing packages, gas flaring systems, and defence-grade weapon handling equipment.

Everything we build is manufactured in-house — from mechanical fabrication to assembly and testing — enabling us to serve some of the most demanding industrial and military applications worldwide.

Our manufacturing operations span two units in the NCR region and are supported by in-house design, engineering, QA, and procurement teams. We are now strengthening our operational leadership as we prepare for ERP implementation, ISO 9001 & AS9100D certification, and long-term scale.

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The Role

We are hiring a Head of Operations to lead and professionalize all aspects of execution across our two manufacturing facilities. This is a hands-on role that includes responsibility for production, planning, stores, procurement follow-up, quality, maintenance, facility management, vendor coordination, fire safety, ERP rollout, ISO/QMS implementation, and continuous improvement initiatives.

This is a high-ownership role for someone who thrives on building systems, managing teams, and delivering complex industrial projects on time and to quality.

1. Production & Execution
  • Oversee production across fabrication, machining (24/7), assembly, and testing

  • Ensure project-wise execution against daily, weekly, and monthly plans

  • Supervise shift-wise teams and maintain production discipline

  • Chair Daily Production Reviews (DPRs) and ensure data-led decision-making

2. Planning & Coordination
  • Create and monitor production plans linked to project requirements

  • Balance loads between both units based on priority and capacity

  • Coordinate with Design, Procurement, and QA for material and drawing readiness

3. Stores & Procurement
  • Ensure discipline in GRN, binning, MRS, and inventory traceability

  • Minimise stock-outs, over-issuance, and material misplacement

  • Follow up with procurement to ensure timely availability of critical items

4. Maintenance & Facilities
  • Lead preventive and breakdown maintenance across all plant equipment

  • Maintain spares logs, AMC schedules, and uptime records

  • Oversee infrastructure and facility upkeep — compressed air, power, cranes, etc.

5. Quality & Safety
  • Supervise in-process and final inspection routines

  • Ensure closure of NCRs, CAPAs, and traceability documentation

  • Drive fire safety preparedness and EHS compliance across both units

6. Vendor Management
  • Coordinate with third-party vendors for coating, packaging, or outsourced items

  • Align vendor lead times with CRA's delivery schedules

  • Address delivery delays and external rejections

7. ERP Implementation
  • Serve as the operations lead for ERP rollout across both units

  • Map processes across production, QA, stores, and maintenance

  • Train teams and drive post-go-live adoption of ERP tools

8. QMS & Certification
  • Lead ISO 9001 implementation and readiness for AS9100D certification

  • Define and standardise SOPs, inspection checklists, and control plans

  • Manage internal audits, quality records, and certification timelines

9. Continuous Improvement (Kaizen, 5S, Lean)
  • Deploy 5S and visual management across shopfloor, stores, and utilities

  • Facilitate Kaizen projects to eliminate recurring issues

  • Use lean tools (takt time, line balancing, root cause analysis) to improve throughput

  • Promote team-led problem solving and bottom-up suggestions

10. People & Leadership
  • Manage team across Production, Planning, Stores, QA, Maintenance, Admin

  • Build a culture of ownership, daily performance, and structured reporting

  • Mentor supervisors and junior managers; resolve inter-departmental issues

  • Drive staffing discipline, team morale, and operational stability

Requirements

Education

  • B.E. / B.Tech in Mechanical / Production / Industrial Engineering

  • Certifications in QMS, Lean, Six Sigma, or ISO preferred

Experience

  • 10–15 years in manufacturing operations, with 3+ years in senior operations leadership

  • Must have experience in fabrication, machining, assembly-based industries

  • Hands-on exposure to ERP and QMS implementation

  • Experience with custom-engineered, project-based manufacturing preferred

Skills

  • Strong execution mindset, team leadership, and cross-functional coordination

  • Proven ability to build systems, enforce discipline, and manage change

  • Fluency in Excel, Google Sheets, ERP systems, and production tracking

Benefits
  • Competitive compensation package with performance-based incentives
  • Generous leave policy and flexible work arrangements
  • Comprehensive group medical insurance covering you and your family
  • Professional development opportunities and a dedicated training budget
  • Regular performance reviews with clear advancement criteria
  • Exposure to industry leaders and cutting-edge projects
  • Collaborative and innovative work environment
  • Opportunity to work on meaningful projects in critical sectors
  • Recognition programs for exceptional contributions
  • Team events and activities to foster a strong company culture

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