Payment Operations Specialist, CMT Payouts

Are you ready to trade your job for a journey? Become a FlyMate

Passion, excitement & global collaboration are all core to what it means to be a FlyMate. At Flywire, we're on a mission to deliver the world's most important and complex payments. We use our Flywire Advantage - the combination of our next-gen payments platform, proprietary payment network and vertical specific software, to help our clients get paid, and help their customers pay with ease - no matter where they are in the world.

What more do we need to truly be unstoppable? Perhaps, that is you 

Who we are: 

Flywire is a global payments enablement and software company, founded more than a decade ago to solve high-stakes, high-value payments in higher education. We've since scaled into new regions and industry verticals and expanded our product offerings to deliver meaningful value to our clients around the world. 

Today we support more than 4,800 clients across the global education, healthcare, travel & B2B industries, with diverse payment methods across 240 countries & territories and more than 140 currencies.

With over 1,200 global FlyMates, representing more than 40 nationalities, and in 12 offices world-wide, we're looking for FlyMates to join the next stage of our journey as we continue to grow.

The Opportunity:

We are looking for a Cash Management & Treasury Payouts Associate to join our globally dispersed Payment Operations team to help process our growing volume of domestic and international payments.

We operate in the most efficient and effective way in a fast paced environment while maintaining exceptional service.  We are seeking a highly motivated team player, with a 'can-do' attitude who is willing to go the extra mile to serve our clients.  

With diversity and inclusion at the core of our people agenda, we believe our FlyMates are our greatest asset.  Responsibilities include:

• Processing daily payment and foreign exchange transactions with banks and partners timely and accurately to deliver exceptional service to payers and beneficiaries
• Verify transaction data for accuracy and completeness, addressing discrepancies as needed 
• Promptly resolve payment-related enquiries, maintain records, and assist with ad-hoc tasks
• Understand the importance of  financial controls and operate consistently within our regulatory and safeguarding policies
• Identify and report processing inefficiencies and help to resolve them
• Collaborate with internal and external stakeholders across various functions to drive ongoing process improvement

Here's What We're Looking For:

• Undergraduate Degree with 3-5 years of work experience preferably in financial services / banking industry
• Exceptional attention to detail, sense of urgency / deadlines and strong organizational skills
• Great communication and collaboration skills; a true team player
• Fluent English, written and spoken (additional languages are an advantage)
• A positive, can-do attitude; demonstrated willingness and eagerness to learn
• Ability to work independently and drive tasks to completion in a fast-paced environment
• Passion for problem solving and helping customers
• Excellent analytical and computer skills including proficiency in Excel / Google Sheets 
• Experience in finance, banking operations, or transactional reconciliations is an advantage
• Experience using other applications such as Slack, Zendesk, Jira, Looker is a plus 

What We Offer:

• Competitive compensation, including Restricted Stock Units 
• Employee Stock Purchase Plan (ESPP)
• Flying Start - Our immersive Global Induction Program (Meet our Execs & Global Teams)
• Work with brilliant people that will keep you on your toes, learn more about their journeys by checking out #InsideFlywire on social media
• Dynamic & Global Team (we have been collaborating virtually for years)
• Wellbeing Programs (Mental Health, Wellness, Yoga/Pilates/HIIT Classes) with Global FlyMates 
• Be a meaningful part in our success - every FlyMate makes an impact
• Competitive time off including FlyBetter Days to volunteer in a cause you believe in and Digital Disconnect Days
• Great Talent & Development Programs (Managers Taking Flight – for new or aspiring managers)

Submit today and get started

We are excited to get to know you Throughout our process you can expect to meet with different FlyMates including the Hiring Manager, Peers on the team, the VP of the department, and a skills assessment. Your Talent Acquisition Partner will walk you through the steps and be your "go-to" person for any questions.

Flywire is an equal opportunity employer. With over 40 nationalities across 12 different offices diversity, gender equality, and inclusion are at the core of our people agenda. We believe our FlyMates are our greatest asset, and we're excited to watch our unique culture evolve with each new hire.

#Li-Hybrid