
Learning Specialist
23 hours ago
2/10/25
J
Unit: Employee Experience Services (EES)Job Title: Learning SpecialistLevel: SMELocation: Hyderabad, IndiaType of position: Full timeReports to: Team LeadResponsible for: Delivering HRO/Learning services to clientsRole briefWorkday Learning Management Specialist is responsible for coordinating and supporting organizational initiatives related to learning management and training planning processes according to the defined framework. This role involves implementing and managing learning programs using Workday Learning to achieve the company's training and development goals.Core Responsibilities
- Provide guidance on strategies, policies, and programs that align with business objectives and support learning and training requirements.
- Support the execution of Learning and the training planning processes.
- Support with execution of training and LMS activities and provide adequate guidance to employees/managers on Workday LMS system
- Mass upload of employee LMS/Training data on workday through upload templates
- Testing of mass upload data and resolve technical issues while updating data
- Build relationships with HR business partners and business leaders to understand the short- and long-term needs of the business and assess bench strength.
- Support HR teams in implementing the training plans and contingency frameworks.
- Work and collaborate closely with HR Specialists and ensure that all employees have the necessary training, information, and resources to maximize their productivity.
- Consult on and test administrative tasks and functions within Workday as per the Business Requirements Document.
- Perform smoke testing for EE, Manager, and HR roles.
- Provide troubleshooting assistance for Workday learning functionality and workflows.
- Create and maintain Process Requirements Documentation and annual timelines in consultation with the customer.
- Facilitate annual lessons learned discussions with the customer to identify improvement opportunities and future focus areas, including fit gap assessment and Workday Brainstorm monitoring.
- Facilitate the creation of an annual plan to identify requirements and functionality changes for Learning processes.
- Support issue and risk tracking and communication.
Knowledge, Skills and Abilities
- Proven experience in learning and development, specifically using Workday Learning.
- Strong technical skills with the ability to configure and manage Workday Learning modules.
- Excellent communication and collaboration skills.
- Ability to analyse training effectiveness and provide actionable insights.
- Strong problem-solving and troubleshooting abilities.
- Knowledge of best practices in learning and development.
- Experience with Workday Learning module
- Worked on HCM system Workday Learning and workflow tools such as ServiceNow (preferable)
- Passion for delivering great employee experience
- Fluent in English (written & verbal)
- Experience working with HR systems
- Need to be passionate about employee experience, be energetic and drive and efficiently manage resolution of every employee query.
Education and work experience requirements
- Graduate or Masters degree in Human Resources or equivalent
- With overall 2-5 years of work experience in Talent Development HR processes
- Open to work in Rotational shifts
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