Tele Caller Executive

6 hours ago

Vyttila Kochi Kerala, India Oroma internationl Full time ₹ 1,80,000 - ₹ 2,40,000 per year

Job Position : Tele caller Executive

Pay: ₹15,000-₹20,000.00 per month

Job Description:

Job description

We are hiring Tele sales Executives for our Kochi Office

Objectives of this role

  • Meet weekly/monthly sales targets by developing a marketing strategy as a tele sales executive
  • Gain a deep understanding of the company's services and find gaps in the customer's lives wherein the company's services fit
  • Foster strong relationships with existing and potential customers by honing the tele sales executive skills such as listening, empathy and problem-solving
  • Comply with the rules and regulations of the company by providing customer support as a telemarketing executive

Responsibilities

  • Convert leads for the company through telephonic conversations
  • Maintain and monitor the records of all the conversations, be it customer feedback, purchase orders or queries
  • Stick to the sales script and strategy, but also improvise it when needed, within the scope of the tele sales executive job role
  • Update customers about new launches and record customer reactions to new products
  • Be aware of the latest industry trends as a tele sales executive
  • Liaise with the concerned department regarding customer queries and complaints

Required skills and qualification

  • Bachelor's degree preferred with 1 + years experience
  • Proven experience as tele sales representative or other sales/customer service role
  • Ability to learn about products and services and describe/explain them to prospects
  • Excellent knowledge of English
  • Excellent communication and interpersonal skills
  • Cool-tempered and able to handle rejection
  • Outstanding negotiation skills with the ability to resolve issues and address complaints

Job Type: Full-time

Benefits:

  • Cell phone reimbursement

Schedule:

  • Morning shift
  • Rotational shift

Supplemental Pay:

  • Performance bonus

Education:

  • Diploma (Required)

Experience:

  • total work: 1 year (Preferred)

Language:

  • Hindi (Preferred - advantage)
  • English (Required)

Work Location: In person

Job Types: Full-time, Permanent

Pay: ₹15, ₹20,000.00 per month

Benefits:

  • Cell phone reimbursement
  • Internet reimbursement

Work Location: In person

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