Customer Service Associate

16 hours ago

Hyderabad Kondapur, India Teleperformance (TP) Full time ₹ 5,00,000 - ₹ 20,00,000 per year

Job Title: Customer Service Associate Voice (US Process) Work from office

Company: Teleperformance

Working days: 5

Shift timings: Rotational Shift

Interested candidates can share resume/cv at:

About the Role

We are hiring experienced Customer Service professionals to join our team for a US-based Internet Service Provider process. This is a voice-based role requiring excellent communication skills and a customer-first attitude.

Key Responsibilities

  • Handle inbound calls from customers to resolve queries/issues and provide accurate information about products and services.
  • Engage in active listening, confirm or clarify details, and manage difficult conversations with professionalism.
  • Respond promptly and empathetically to customer inquiries, ensuring a positive service experience.
  • Identify customer needs and recommend suitable products or services.
  • Utilize every opportunity to upsell/cross-sell relevant products during customer interactions.

Work Schedule

  • Shift: Rotational shifts
  • Offs: Rotational offs (5 days working per week)

Qualifications

  • Education: Undergraduate/Graduate from any recognized university
  • Experience: Minimum 1 year in any customer service role
  • Language Proficiency: Excellent verbal and written communication skills in English

Skills & Attributes

  • Strong problem-solving and interpersonal skills
  • Ability to work in a fast-paced environment
  • Customer-centric approach with empathy and patience
  • Sales orientation for upselling/cross-selling opportunities

Why Join Us?

  • Opportunity to work with a global leader in customer experience management
  • Competitive salary and performance-based incentives
  • Growth and learning opportunities in a dynamic work environment

  • Customer Associate

    2 weeks ago

    Kondapur, Hyderabad, Telangana, India dantomresources Full time

    We are Looking for Customer Associate for our Organization Experience: 1+years Location: Hyderabad Roles and Responsibilities: - Experience in Customer associate or related field. - Languages: Telugu, Hindi, English. - We have Vacancy for Night shift. - Good Communication Skills. Contact no: 9133744259 **Job Types**: Full-time, Permanent Pay:...

  • Customer Service Associate

    3 days ago

    Hyderabad, India Spotlight Career Consultant Full time

    **Hiring for customer service associate for an MNC for Hyderabad location** **Requirement-** **Experience - 0.6 to 5 yrs into customer service (voice international process)** **Education - Any graduate** **Excellent communication skill** **Salary**: Up to ₹400,000.00 per year Supplemental pay types: - Joining bonus **Speak with the employer** +91...

  • Associate, Customer Services

    3 days ago

    hyderabad, India TCP Corps Full time

    Customer Services Support Associate If a customer experiences a problem using a Dell Technologies product or service, the Customer Services team has the knowledge at their fingertips to answer their questions – by phone, email, chat or online. Building great relationships with customers, we make a real difference. We also establish the systems that provide...

  • Associate - Customer Service

    2 days ago

    Hyderabad, India Entain Full time

    This job is with Entain, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly.Entain India is the engineering and delivery powerhouse for Entain, one of the world’s leading global sports and gaming groups. Established in Hyderabad in 2001, we’ve grown...

  • Customer Service Associate

    4 days ago

    Hyderabad, Telangana, India CallHealth Services Private Limited Full time

    **Job Title**: Customer Service Associate **Company Overview**: CallHealth is a leading digital healthcare organization dedicated to providing high quality healthcare services to customers, we strive to improve customer experiences and ensure their well -being through personalized medical solutions. **Job Summary**:As a Customer Service Associate, you will...

  • Customer Service Associate

    1 week ago

    Hyderabad, Telangana, India Triedge Solutions Full time

    **Position** : Customer Service Associate **Location**:Hyderabad **Job Role**: - Eligibility Criteria: - Recent graduates - Open to graduates from diverse academic backgrounds such as BCA, MCA, B.Com, BBA, MBA, Engineering, and related fields - Strong communication skills, a problem-solving mindset, and eagerness to learn are highly...

  • Guest Service Associate

    1 week ago

    Kondapur, Hyderabad, Telangana, India Skyla Hospitality Private Limited Full time

    _SKYLA is a technology-enabled hospitality brand, operating chain of premium service apartments & _Skyla is among the most favored hospitality brands headquartered in Hyderabad. Established in 2014, we manage six properties across two brands, catering to both extended stays and short-term rentals. With over 150 rooms providing a 4-star experience, we have...

  • Associate - Customer Service

    3 days ago

    Hyderabad, India Entain Full time

    This job is with Entain, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly.Entain India is the engineering and delivery powerhouse for Entain, one of the world’s leading global sports and gaming groups. Established in Hyderabad in 2001, we’ve grown...

  • Associate - Customer Service

    6 days ago

    Hyderabad, India Entain Full time

    Company Description Entain India is the engineering and delivery powerhouse for Entain, one of the world’s leading global sports and gaming groups. Established in Hyderabad in 2001, we’ve grown from a small tech hub into a dynamic force, delivering cutting-edge software solutions and support services that power billions of transactions for millions of...

  • GSOC Associate- Customer Service

    1 week ago

    Hyderabad, Telangana, India Pinkerton Full time ₹ 4,00,000 - ₹ 8,00,000 per year

    Overview:170+ Years Strong. Industry Leader. Global Impact.At Pinkerton, the mission is to protect our clients. To do this, we provide enterprise risk management services and programs specifically designed for each client. Pinkerton employees are one of our most important assets and critical to the delivery of world-class solutions. Bonded together, we share...