VMware and Storage Private Cloud Engineer L3

Job Description

HPE Operations is our innovative IT services organization. It provides the expertise to advise, integrate, and accelerate our customers outcomes from their digital transformation. Our teams collaborate to transform insight into innovation. In today's fast paced, hybrid IT world, being at business speed means overcoming IT complexity to match the speed of actions to the speed of opportunities. Deploy the right technology to respond quickly to market possibilities. Join us and redefine what's next for you

What you'll do:

• Design, implement, and maintain private cloud infrastructure, including virtual machines, storage, and network components
• Troubleshoot and resolve complex issues related to private cloud infrastructure, including performance and security-related issues
• Automate routine tasks and processes using scripting and automation tools
• Develop and maintain disaster recovery and business continuity plans
• Work collaboratively with other IT teams to ensure proper integration and functionality of private cloud systems with other IT systems
• Develop and maintain documentation of private cloud infrastructure, including procedures, best practices, and architecture diagrams
• Participate in on-call rotation for after-hours support as needed
• Provide customer service and technical support to internal and external clients
• Mentor and train junior team members

Technical Skills:

• Expert knowledge of VMware vSphere: Ability to install, configure, manage, and troubleshoot vSphere environments, including ESXi hosts, vCenter Server, Distributed Resource Scheduler (DRS), High Availability (HA), and vSphere Update Manager.
• Should have a deep understanding of virtualization technologies and their impact on system performance, including virtual CPU, memory, and storage.
• Experience with VMware NSX: NSX is VMware's network virtualization and security platform, Engineer should be proficient in designing, implementing, and troubleshooting NSX environments. Must have experience designing and deploying NSX in complex data center environments, including working with physical network infrastructure, firewall policies, and load balancers. Knowledge of Storage technologies: Should have experience working with storage technologies, including SAN, NAS, and iSCSI.
• Should have a strong understanding of Storage architecture, including hardware and software components, such as controllers, shelves, and Storage OS. Knowledge on HPE Nimble would be preferred.
• Should have experience in managing and configuring Storage, including setting up storage pools, volumes, snapshots, and replication.
• Should be able to monitor the performance of the Storage infrastructure and be able to identify performance bottlenecks. You should have experience in tuning the storage system for optimal performance.
• Should have strong troubleshooting skills to identify and resolve issues related to HPE Nimble Storage, such as connectivity issues, hardware issues, or performance problems.
• Cloud Management Platform Architecture: Should understand cloud computing and be familiar with cloud deployment models and technologies.
• Should have a strong understanding of Cloud platform architecture, including the different components and how they work together, such as the appliance, agents, and integrations.
• Cloud Management: Should have experience in managing cloud infrastructure using Morpheus, including configuring cloud accounts, provisioning virtual machines, and managing cloud resources.
• Application Management: Should have experience in managing applications using Morpheus, including deploying applications, monitoring application performance, and configuring scaling and load balancing.
• Automation: Should be able to automate tasks using automation workflows, which allow you to automate the provisioning, deployment, and management of resources.
• Integrations: Should have experience in integrating Morpheus with other tools and services, such as monitoring tools, ticketing systems, and configuration management tools.
• Backup and Recovery: Should have experience in setting up and configuring backup and recovery of HPE Nimble Storage using tools such as Veeam, Commvault, or Veritas.
• Should be proficient in using backup and recovery technologies, including backup software, storage technologies, and data protection techniques. They should be able to configure, troubleshoot, and maintain backup systems to ensure the timely and accurate restoration of data.
• Troubleshooting: Should have strong troubleshooting skills to identify and resolve issues related to VMware, Network, Cloud Management, Storage, Backup and Recovery such as connectivity issues, hardware issues, or performance problems. Automation skills: Engineers should have experience with automation and orchestration tools such as VMware vRealize Automation, Ansible, and Puppet, as well as scripting languages such as Python and PowerShell.
• Working knowledge of vROps, Managing Infra, Automating operational tasks, creation of dashboard and reports, validating reports and taking corrective actions in the Infra.
• Working knowledge of Monitoring Tools like Opsramp, Nagios, to analyse monitoring of the Infra, document changes to optimize monitoring of the solution and lead to resolution. Strong troubleshooting skills: L3 engineers must have strong troubleshooting skills to identify and resolve complex issues quickly and efficiently. Capable of collaborating with varied technology teams and lead issue to resolution.
• Working knowledge of ITSM practices, lead Problem Tickets, complex Change to closure

What you need to bring:

Education and Experience Required:

• First Level University degree: a) technical, b) non-technical (i.e., Bachelor of Arts/ Science). Typically 3-4 year completion beyond High School level, BA/BS or equivalent experience.
• 6-8 years experience in relevant technologies and customer environments.
• Relevant industry qualification where applicable.

Knowledge and Skills:

• Excellent verbal and written communication skills in language to be supported.
• Advanced troubleshooting skills in a technical environment.
• Excellent analytical and problem solving skills.
• Certifications: ITIL, VMware VCP, VMware NSX, AWS/Azure/GCP