Manager - DSMG - LTRL & MBL - Flows - Jaipur - Vaishali Nagar (2nd Floor) - J-Grades

3 days ago

Jaipur, Rajasthan, India Tata Capital Full time ₹ 6,00,000 - ₹ 10,00,000 per year
Key Responsibilities: 1. Loan Recovery & Collections

Conduct regular follow-ups for overdue accounts through field visits and phone calls.

Prioritize recovery from early-stage delinquents (Bucket 1, 2) to reduce flow into higher buckets.

Execute recovery strategies for hard bucket accounts and skip-tracing as necessary.

Handle settlements, part-payments, and restructuring cases (as per guidelines).

2. Customer Engagement

Explain repayment obligations and educate borrowers on the impact of non-payment.

Maintain a respectful, solution-oriented approach while dealing with customers.

Act as a liaison between the customer and the branch in resolving disputes or grievances.

3. Field Operations

Plan and execute daily field visits in assigned areas/routes.

Use collection tools and mobile apps for tracking and updating visit outcomes in real-time.

Coordinate with tele-calling teams and legal officers as required.

4. Reporting & Documentation

Maintain accurate records of interactions, collections, and commitments made by customers.

Submit daily and weekly MIS reports on collections performance and field updates.

Highlight high-risk accounts and recommend escalation or legal action where applicable.

5. Compliance & Ethics

Follow all internal processes and regulatory guidelines (e.g., RBI Fair Practices Code).

Ensure ethical collection practices with no coercion or harassment.

Participate in regular training and audits to ensure adherence to SOPs.

Key Performance Indicators (KPIs):

Collection Efficiency Ratio (PAR 0, PAR 30, PAR 90, etc.)

Bucket-wise recovery performance

Field productivity (visits vs. recoveries)

Customer resolution turnaround time

Zero compliance violations

Qualifications & Skills:

Education:

Minimum: Graduate (preferred in Finance, Business, or related field)

Experience:

1–3 years in collections, recovery, or field credit operations

Prior experience in handling LTRL or MBL segments is desirable

NBFC/MFI/BFSI sector background preferred

Skills & Attributes:

Strong communication and negotiation skills

Local language proficiency is a must

High integrity, self-motivated, and target-oriented

Familiarity with collection apps or CRM tools

Willingness to travel extensively within assigned areas

Other Details:

Working Hours: Field-based role with flexibility based on customer availability

Travel: Daily local travel required (two-wheeler preferred)

Compensation: Fixed salary + Incentives + Travel Allowance (as per policy)

  • General Manager Hotel

    5 days ago

    Jaipur, Rajasthan, India Hotel Nilax Full time ₹ 6,00,000 - ₹ 12,00,000 per year

    Seeking an experienced Hotel/General Manager to oversee all operations, manage staff, ensure guest satisfaction, and drive sales growth for our 27-room boutique hotel in Vaishali Nagar, Jaipur. Minimum 6 years hotel experience required.

  • Executive Assistant

    7 days ago

    Jaipur, Rajasthan, India Rishabh Group of Companies Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    We're Hiring: Executive Assistant We are looking for anexperienced and dynamic Executive Assistantto join our team atVaishali Nagar, Jaipur. Location:Vaishali Nagar, Jaipur Experience:Minimum 4–5 years Skills Required:Excellent communication and interpersonal skillsStrong organizational and multitasking abilitiesProficiency in MS Office (Excel, Word,...

  • Female Massage Therapist for Spa in Jaipur

    7 days ago

    Jaipur, Rajasthan, India Jaipur Home Service Msag Full time ₹ 4,32,000 - ₹ 7,20,000 per year

    Required female massage therapist for spa.Location: Vidhyadhar Nagar JaipurOnly female candidates allowedFresher AllowedJob Types: Full-time, Part-time, Permanent, Fresher, Contractual / TemporaryPay: ₹36, ₹60,000.00 per monthWork Location: In person

  • Office Assistant

    5 days ago

    Jaipur, Rajasthan, India Desire Consultancy Service Full time ₹ 1,50,000 - ₹ 2,50,000 per year

    schedule meetings and appointments, and ensure the executive is aware of all upcoming commitments. Virtual assistance in case of online meetings- setting up, informing, and making sure everybody joins thescheduled office meeting. Required Candidate profileMin 2+ yrs as a Office Assistant, good knowledge about Administrative Assistant, Office Management,...

  • Account Manager

    2 days ago

    Jaipur, Rajasthan, India, Rajasthan AMP & Co. Full time

    About UsAMP & Co. is a dynamic Chartered Accountant firm dedicated to delivering comprehensive accounting, tax, audit, and advisory services to clients across various sectors. We are committed to nurturing young talent and offering meaningful learning and growth opportunities.Job SummaryWe are seeking a motivated and detail-oriented Accountant (Fresher) to...

  • Admin Officer

    3 days ago

    Jaipur, Rajasthan, India Desire Consultancy Service Full time ₹ 2,50,000 - ₹ 4,00,000 per year

    schedule meetings and appointments, and ensure the executive is aware of all upcoming commitments. Virtual assistance in case of online meetings- setting up, informing, and making sure everybody joins the scheduled office meeting. Required Candidate profileManage files and records: organize and maintain important files and records of all departments...

  • Assistant Manager

    3 days ago

    Jaipur, Rajasthan, India Jobseekerspage Full time ₹ 2,00,000 - ₹ 6,00,000 per year

    Job Description:We are looking dynamic and result-driven Assistant Managers – Sales to join our team in Vaishali Nagar, Jaipur. The ideal candidate will have prior experience in sales, especially within the FMCG sector, and a passion for meeting targets and driving growth. This role demands excellent communication skills, a presentable personality, and a...

  • Tele Caller Executive

    1 week ago

    Jaipur, Rajasthan, India N C Enterprise Full time ₹ 1,60,000 - ₹ 3,00,000 per year

    Join the team at Advanced GroHair & GloSkin Clinic – where confidence meets careWe're looking for an enthusiastic Female Telecaller with experience in lead follow-up and customer interaction to join our growing clinic in Malviya Nagar & Vaishali Nagar, Jaipur.Role: Telecaller (Female)Location: Malviya Nagar, JaipurExperience: 6 months to 1 year in...

  • Sr. Sales Executive-- jwellery

    2 weeks ago

    Jaipur, Rajasthan, India ONEWAY Full time ₹ 4,80,000 - ₹ 6,00,000 per year

    Candidates with 7+ year of experience from reputed Jewlery firm with jewelry sales experience can applyMust know hardcore knowledge of Jewlery products,Must know : Diamonds & Gold productsBuilding relationship with client and costumersLocation, Vaishali nagar, JAIPURSalary, 45-50Age yearsJob Types: Full-time, PermanentPay: ₹45, ₹50,000.00 per...

  • Technical content writer

    2 weeks ago

    Jaipur, Rajasthan, India Orufy Full time ₹ 8,000 - ₹ 15,000 per year

    WEAREHIRINGCompany Details: Company Name: Orufy Technologies Pvt. Ltd. Website: Location: Vaishali Nagar, JaipurOpportunities Details: Profile: Technical Content Writer Intern Experience: Freshers Internship Duration: 6 Months Stipend Range: Rs. 8000/Month - Rs. 15000/Month (Based on Interview) Office Hours: 9 Hours (09:30 AM - 06:30 PM) Working Days: 5...