Senior Consultant

7 days ago

Hyderabad, Telangana, India NTT DATA Full time
 Job Description:

Experience: 5- 8 years, 
Offer will be released only for Candidate willing to work in 5.30PM to 2.30AM, there are no exceptions here, 

Key Responsibilities:


•    Provide L2/L3 support for SAP PI/PO interfaces in a 24x7 AMS environment.

•    Monitor and manage SAP PI/PO interface queues and message logs.

•    Troubleshoot and resolve issues related to message processing failures, connectivity, and data transformation.

•    Work with functional/technical teams to identify integration issues and provide resolution.

•    Handle incident and problem management processes, ensuring timely closure of tickets within SLA.

•    Coordinate with business and technical stakeholders for issue resolution and impact assessment.

•    Perform root cause analysis (RCA) and implement corrective and preventive actions.

•    Support interface deployments, transport management, and configuration updates.

•    Develop and maintain documentation for interfaces, support procedures, and technical configurations.

•    Work with SAP Support (OSS) for raising and tracking SAP Incidents when necessary.

•    Support performance tuning and housekeeping tasks of the PI/PO system.
________________________________________
Required Skills:

•    Strong knowledge and hands-on experience in SAP PI/PO (7.3 and above) including:
o    ESR (Enterprise Services Repository)
o    ID (Integration Directory)
o    SLD (System Landscape Directory)
o    NWDS (NetWeaver Developer Studio)

•    Experience in configuring SOAP, REST, SFTP, File, RFC, JDBC, IDoc, and Proxy adapters.

•    Familiarity with message mappings (Graphical/XSLT/Java), BPM/BPMN, and alert configurations.

•    Understanding of SAP interface monitoring tools (e.g., Message Monitor, RWB, NWA).

•    Knowledge of PI/PO to CPI migrations is a plus.

•    Experience with ticketing tools such as ServiceNow, Remedy, or Jira.

•    Understanding of ITIL processes (Incident, Problem, Change Management).
________________________________________
________________________________________
Soft Skills:

•    Excellent troubleshooting and analytical skills.

•    Strong communication and interpersonal abilities.

•    Proactive, self-motivated, and customer-oriented.

•    Ability to work in a global, distributed team environment.
________________________________________
Mandatory:

•    Exposure to SAP Cloud Integration (SAP CI/CPI/IS).

•    .Willing to work from 5.30PM to 2.30AM IST

Get empowered by NTT DATA Business Solutions

We transform. SAP solutions into Value

For any questions related to Job Description, you may connect with below specified contact from Recruiting.

Recruiter Name: Pragya Kalra 

Recruiter Email ID:  

NTT DATA Business Solutions is a fast-growing international IT company and one of the world's leading SAP partners. We are a full service provider delivering everything from business consulting to implementation of SAP solutions, including hosting services and support.

      

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