Area Manager- Retail
1 week ago
Key Responsibilities
Operational Management
- Oversee daily operations of retail stores ensuring smooth functioning.
- Manage ordering, indenting, receiving, storage, GRN, billing, and material movement.
- Ensure accurate inventory management and timely replenishment of stocks.
- Monitor and drive adherence to company SOPs across all operational areas.
Team & People Management
- Build, Lead, train, and motivate store teams to achieve operational excellence.
- Ensure that the stores are equipped with proper staff members at all time and can build teams for new units.
- Ensure optimal manpower planning, rostering, and productivity on a regular basis.
Process & Compliance
- Implement and monitor hygiene, safety, and compliance standards.
- Coordinate for timely renewals of licenses and regulatory requirements.
- Ensure 100% adherence to product quality and handling protocols.
Last Mile Deliveries
- Oversee last-mile delivery processes ensuring accuracy, timeliness, and customer satisfaction.
- Coordinate with agencies for dedicated last mile bikers and optimal usage of 3PL App riders.
Cross-Functional Coordination
- Liaise with central teams for maintenance, marketing activations, and real estate requirements.
- Work closely with procurement, finance, and HR for smooth alignment of processes.
Reporting Analysis
- Track store performance metrics (sales, shrinkage, wastage, manpower costs, customer feedback).
- Prepare and present Weekly & Monthly reports as per shared formats.
Candidate Profile
Education & Experience
- Graduate in any discipline. Hotel/ Retail Management Preferred.
- 4-5 years of experience in managing retail operations, distribution centers, or multi- store formats (FMCG, QSR, Food & Beverages preferred).
Skills & Competencies
- Strong product & process knowledge in retail/food operations.
- Capabilities to manage Blue Collar staff, and build teams
- Proficiency in MS Office (Excel, PowerPoint, Word) and POS systems.
- Analytical mindset with ability to interpret data and drive process improvements.
- Flexibility to travel across assigned stores and DC and other Cities whenever required.
Job Types: Full-time, Permanent
Pay: ₹300, ₹600,000.00 per year
Benefits:
- Health insurance
- Provident Fund
Work Location: In person
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