Senior Consultant

2 days ago


Bengaluru, Karnataka, India Infosys Full time ₹ 20,00,000 - ₹ 25,00,000 per year
Job Description:
  • The GCC Captive Consulting and Advisory Leader is a pivotal role responsible for the strategic development implementation and continuous improvement of captive operations within a global capability center
  • This leader will work closely with senior stakeholders to establish best practices optimize operational efficiencies and ensure alignment with the organization s overarching business goals
Key Responsibilities:
  • Key Responsibilities
  • Strategy Development and Implementation
  • Develop and articulate a clear vision and strategy for the captive consulting and advisory function
  • Lead the design and execution of strategic initiatives aimed at enhancing the performance and value of captive operations
  • Collaborate with global and regional leaders to ensure alignment of captive strategies with overall business objectives
  • Methodology and Process Development
  • Establish and refine methodologies for building and managing captive operations
  • Create detailed process flows playbooks and Standard Operating Procedures SOPs to guide the setup and management of captive centers
  • Develop and implement Target Operating Models TOMs that define the structure governance and operational standards for captive centers
  • Advisory and Stakeholder Engagement
  • Provide expert consulting and advisory services to senior management and clients on captive operations
  • Engage with key stakeholders to understand their needs and ensure the captive operations strategy meets those needs
  • Build and maintain strong relationships with internal and external partners to facilitate effective collaboration and knowledge sharing
  • Performance Management and Continuous Improvement
  • Implement robust performance management systems to monitor the effectiveness of captive operations
  • Identify opportunities for continuous improvement and drive initiatives to enhance operational efficiency and effectiveness
  • Regularly review and update methodologies process flows and SOPs to ensure they remain relevant and effective
  • Team Leadership and Development
  • Lead mentor and develop a high performing team of consulting and advisory professionals
  • Foster a culture of innovation collaboration and continuous learning within the team
  • Ensure the team has the necessary skills and resources to achieve their objectives and deliver high quality services
  • Key Skills and Qualifications
  • Experience Minimum 10 years of experience in consulting advisory or a similar role within a Global Capability Center or related environment
  • Expertise Proven expertise in building captive operations methodologies writing process flows playbooks SOPs and Target Operating Models
  • Leadership Strong leadership and team management skills with the ability to inspire and motivate a diverse team
  • Analytical Skills Excellent analytical and problem solving skills with the ability to make data driven decisions
  • Communication Superior communication and interpersonal skills with the ability to engage and influence senior stakeholders
  • Project Management Strong project management skills with the ability to manage multiple priorities and deliver results within tight deadlines
  • Adaptability Ability to thrive in a fast paced dynamic environment and adapt to changing business needs and priorities
  • Education Bachelor s degree in Business Management or a related field MBA or other adva
Preferred Skills:

DATA



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