Senior Consultant
2 days ago
- The GCC Captive Consulting and Advisory Leader is a pivotal role responsible for the strategic development implementation and continuous improvement of captive operations within a global capability center
- This leader will work closely with senior stakeholders to establish best practices optimize operational efficiencies and ensure alignment with the organization s overarching business goals
- Key Responsibilities
- Strategy Development and Implementation
- Develop and articulate a clear vision and strategy for the captive consulting and advisory function
- Lead the design and execution of strategic initiatives aimed at enhancing the performance and value of captive operations
- Collaborate with global and regional leaders to ensure alignment of captive strategies with overall business objectives
- Methodology and Process Development
- Establish and refine methodologies for building and managing captive operations
- Create detailed process flows playbooks and Standard Operating Procedures SOPs to guide the setup and management of captive centers
- Develop and implement Target Operating Models TOMs that define the structure governance and operational standards for captive centers
- Advisory and Stakeholder Engagement
- Provide expert consulting and advisory services to senior management and clients on captive operations
- Engage with key stakeholders to understand their needs and ensure the captive operations strategy meets those needs
- Build and maintain strong relationships with internal and external partners to facilitate effective collaboration and knowledge sharing
- Performance Management and Continuous Improvement
- Implement robust performance management systems to monitor the effectiveness of captive operations
- Identify opportunities for continuous improvement and drive initiatives to enhance operational efficiency and effectiveness
- Regularly review and update methodologies process flows and SOPs to ensure they remain relevant and effective
- Team Leadership and Development
- Lead mentor and develop a high performing team of consulting and advisory professionals
- Foster a culture of innovation collaboration and continuous learning within the team
- Ensure the team has the necessary skills and resources to achieve their objectives and deliver high quality services
- Key Skills and Qualifications
- Experience Minimum 10 years of experience in consulting advisory or a similar role within a Global Capability Center or related environment
- Expertise Proven expertise in building captive operations methodologies writing process flows playbooks SOPs and Target Operating Models
- Leadership Strong leadership and team management skills with the ability to inspire and motivate a diverse team
- Analytical Skills Excellent analytical and problem solving skills with the ability to make data driven decisions
- Communication Superior communication and interpersonal skills with the ability to engage and influence senior stakeholders
- Project Management Strong project management skills with the ability to manage multiple priorities and deliver results within tight deadlines
- Adaptability Ability to thrive in a fast paced dynamic environment and adapt to changing business needs and priorities
- Education Bachelor s degree in Business Management or a related field MBA or other adva
DATA
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