CavinKare Group Retail

1. JOB POSTING:

• Job Title : CavinKare Group Retail - Head of State Franchisee Operations (Telangana & Andhra)
• Business: CavinKare Group Retail - Green Trends Salons
• Company: CavinKare Group - Green Trends Salons (Corporate Office: CavinKare Group, CKR Retail Pvt Ltd - Foods Division, No. 12, CavinVille, Cenotaph Road, Teynampet, Chennai, India
• Work Category: On Company Roles
• Work Location: CKR Retail Pvt Ltd (Green Trends Business), State Regional Office, No. 42, Amar Jyoti Colony, Anand Nagar, Secunderabad, Bowenpally, Hyderabad and also, in need basis - Scheduled travel required across Telangana & Andhra States, to Green Trends Outlets for overseeing operations
• Work Timings: 9.30am to 5.30pm, Alternate Saturdays holiday & rest of Saturdays half day working-day
• Education: Minimum Any Degree or MBA is optional
• Experience: 10+ years in service sales or operations, with at least 6 years in a managerial leadership role.
• Salary: As per CavinKare & Job Market standard

2. JOB DESCRIPTION:

We are seeking a dynamic and result-driven professional to lead franchisee operations of two states together (Telangana & Andhra) for 80+ Green Trends salons. The role demands strong business acumen, people leadership, and stakeholder management skills to ensure sustainable growth, profitability, and brand consistency across all outlets.

• Business & Financial Leadership

Drive topline revenue growth through improved Average Bill Value (ABV) and customer transactions - Achieve monthly, quarterly, and annual sales & revenue targets.

Achieve profitability by monitoring and controlling costs (Salon labour cost, consumables, utilities, etc.).

Ensure new salon openings (OTP Open to public) as per the state expansion plan.

Drive outlet-level breakeven (or 6 lakhs business/month, whichever is higher) within 4 months of opening.

• Customer & Franchisee Success

Ensure superior customer experience by enforcing brand SOPs (appointments, hygiene, consultation, etc.).

Build and maintain strong relationships with landlords, franchise partners, and other stakeholders.

Address and resolve customer complaints within 24 hours.

Guide franchisees to scale operations and convert them into multi-unit partners.

• Operations & Brand Compliance

Ensure strict adherence to operational processes, audits, and quality standards.

Oversee salon ambience, VM, and upkeep to reflect brand positioning.

Identify potential locations and properties for expansion in line with brand norms.

Supervise new salon projects to ensure quality execution within timelines and budget.

Implement BTL marketing activities aligned with brand campaigns.

Submit timely reports on performance, challenges, and achievements.

Act as a bridge between Head Office & franchise/salon teams.

• People Leadership & Growth

Lead, coach, and motivate a team of 600+ employees including Cluster Managers, Salon Managers, and Trainers.

Drive salon level recruitment for core operations to ensure 100% talent availability across outlets.

Conduct regular business reviews and share updates with leadership.

Build and retain a strong talent pool through training, engagement, and recognition.

Handle employee grievances promptly through HR and foster a culture aligned with Trends values.

3. REPORTING & RELATIONSHIPS

• Reports to: Head of PAN India Franchisee Operations
• Direct Reportees: 8+ Cluster Managers & Functional leads
• Team Size to manage: 600+ employees
• Internal Interfaces: Finance, IT, HR, Projects, Marketing & Commercial teams
• External Interfaces: Franchise partners, landlords, retailers

4. DESIRED CANDIDATES CHARACTERISTICS:

• Industry Background: Ideally from the service retail industry (excluding product sales operations background).
• Experience: Proven ability to manage multiple stakeholders in complex environments. This role goes beyond typical operational tasks; it involves driving initiatives and managing dynamic processes with different kind of people behaviors.
• Language Proficiency: Fluency in local language and Hindi & English is essential.
• We focus on your limitless potential rather than limitations.
• A positive, high-energy attitude is critical as it directly influences your success within CavinKares Green Trends Business Division.
• If you bring the right attitude and enthusiasm, this division will be your ideal workplace.
• Must be prepared to thrive in a highly ambitious and demanding environment.
• Should have strong team leadership and people management
• Should have negotiation and stakeholder management skills
• Should be a influencer and network builder across industry platforms
• Should be decisive, result-oriented, and customer-centric
• Should have ability to operate in a multilingual and multicultural environment.

5. Company Profile:

• Green Trends Salons is one of the business in Group Company of CavinKare a FMCG giant of India (Popular Cavinkare Brands include Chik, Nyle, Meera, Cavin's, Indica, Ruchi, Bhima, Maa, Biker's, Spinz, Garden, Raaga, Bacto V, and many others. Also CK Bakery, Limelite Premium Salon, Elixify Aesthetic Clinic and Sanchu Animal Hospitals).
• Trends Division of CavinKare came into being in July 2002 with a clear-cut focus on providing personal styling and beauty solutions to everyone in the family. Apart from having pioneered the concept of family salons, the company has many other firsts to its credit. The company is the leader in the Organized Salon Retail Chain segment with its flagship brands Green Trends Unisex Hair and Style Salon.
• Backed by a professional management team, strong technical team, training academy, and CavinKares R&D strength the company has launched a wide range of innovative services and superior processes delighting over 25 lakh customers every year through its 370+ salons across 100+ cities in India. The company envisions the brand becoming the largest and most-coveted chain of hair and beauty salons in India and being the first to bring change in the industry through product, service, and process innovations, enhanced customer experience backed by technology, and gratifying the ever-changing needs of the customer.
• Green Trends Unisex Hair & Style salon is the most preferred styling destination delivering superior styling and beauty services to every customer by expert stylists and beauticians, using world-class products and industry-best techniques. In addition to the pocket-friendly pricing, the personalized service approach, friendly and courteous staff, and the widest range of hair & beauty services are guaranteed to deliver a salon experience like no other.

6. Disclaimer & Warning – Please stay alert:

• This job posting and information is not allowed for promotional / re-distribution illegally as an information property of CKR Retail Pvt Ltd – Trends Division (Green Trends Salon), a CavinKare Group. Any violation can be punished by related local law. This post is valid only till 05th Oct 2025.
• Stay alert as many fraudulent mails / Fake job offers are being circulated offering jobs in name of CavinKare and misusing the name/logo of CavinKare/Green Trends Salon/CKR Retail.
  •CKR Retail Pvt Ltd – Trends Division (Green Trends Salon), a CavinKare Group does not engage agencies / consultants acting to be as hiring partners for collecting money from candidates as part of Hiring / Selection process.
• Job Posting Valid Till: 05th Oct 2025
• Job Posted by: Human Resources Division, CavinKare Group – CKR Retail Pvt Ltd – Business Unit: Green Trends Salons, No. 12, CavinVille, Cenotaph Road, Teynampet, Chennai, India

This role offers the opportunity to lead one of India's fastest-growing salon chains & structured salon chain corporate business at a state level (AP & TS). If you are passionate about scaling businesses, leading high-performing teams, and delivering customer excellence, we would love to hear from you.