SAP Application Management Specialist

Company profile : We are a leading Real Estate developer in the MMR region and have been delivering highest quality residential and commercial projects for the last 56years. We strongly believe in integrity and transparency and through these values have emerged one of the most trusted brands in the industry. At a strength of around 1000, we are medium enterprise and we pride ourselves on the friendly and family like culture that prevails in our organization.

We are focused on developing people by giving them additional responsibilities and making sure that they grow along with the company. Marathon is following their own Dharma and vision. We respect our people and there is transparency in organization. We are encouraging our employee to learn new things and implement new  ideas in their work. Now we are focusing on wastage control , so that  we are implemented lean concept in overall Organization

Job Role - The SAP Application Management Specialist is responsible for providing support in Defining SAP scope and matrix, Implementation, maintenance, and continuous improvement of SAP applications across modules. The role ensures system stability, optimizes business processes, manages incidents, and supports end-users in effective utilization of SAP systems aligned with organizational goals.

Role & responsibilities

• Application Implementation, Scoping, Support & Maintenance

• Drive SAP implementation and document Scope and defining KPI as implementation strategy

• Provide day-to-day support for SAP applications across modules (FI, CO, MM, SD, PS).
• Monitor, troubleshoot, and resolve incidents, service requests, and problems related to SAP systems.

• Coordinate with SAP Basis, functional, and technical teams for issue resolution.

• Change & Release Management

• Manage transport requests, patches, and upgrades in coordination with relevant stakeholders.

• Support integration of new functionalities, enhancements, and rollouts.

• Ensure compliance with change management and ITIL processes.

• Business Process Support

• Collaborate with business users to understand requirements and translate them into SAP solutions.

• Identify gaps in business processes and propose system optimizations or enhancements.

• Document functional specifications, process flows, and knowledge base articles.

• Performance & Optimization

• Monitor SAP system performance and ensure high availability and reliability.

• Conduct root cause analysis for recurring issues and implement preventive measures.

• Support continuous improvement initiatives for SAP landscape efficiency.

• Governance & Compliance

• Ensure SAP system adherence to organizational security policies, data protection, and audit requirements.

• Support SOX, GDPR, and other compliance checks where applicable.

Preferred candidate profile and Qualifications & Experience:

• Bachelors degree in Computer Science, Information Technology, or related field.
• 5-7 years of experience in SAP Application Management or SAP Support role. Have done  at least one SAP implementation in Real Estate industry
• Exposure to SAP S/4HANA, SAP Fiori, or Cloud solutions is an advantage.
• Experience of  SAP implementation in Real Estate Industry is must.
• Experience in SAP S/4HANA migration, cloud solutions, and digital transformation projects.
• Experience in working with AMS (Application Management Services) providers or shared services environment is desirable.

Key Skills & Competencies

• Strong knowledge of SAP application modules (e.g., FI/CO, MM, SD, PS,)
• Understanding of SAP Basis concepts, integrations, and system landscape.
• Experience in incident, problem, and change management processes.
• Analytical and problem-solving skills with ability to handle critical situations.
• Strong communication, collaboration, and stakeholder management skills.
• Ability to document processes, write specifications, and create user training materials.

Department: IT / Enterprise Applications

Reports To: TBD with Management