Hiring Top MNC BPOs

2 days ago

Delhi Gurugram NCR Noida, India TheEmpiric Consulting Services Pvt Ltd Full time ₹ 1,20,000 - ₹ 4,80,000 per year

Job Locations:

Noida & Gurugram

Work Schedule:

5 Days a Week Rotational/Night Shifts

Immediate Openings:

Multiple roles across Voice, Non-Voice, and Backoffice Immediate joiners preferred

Open Positions & Locations:

  • Backoffice — Noida and Gurugram
  • Email Process — Gurugram
  • Live Chat Agent — Gurugram
  • US Debt Collector — Noida
  • US Technical Support Associate — Gurugram
  • UK Telecom Voice Process — Gurugram
  • Travel Support Associate — Gurugram
  • Sales & Retention Support — Gurugram
  • Travel & Telecom Associate — Noida

About the Opportunity:

Join leading multinational BPOs in Noida & Gurugram where career growth meets supportive teams. Roles include Customer Support Associates & Technical Support Associates across Voice, Non-Voice, and Backoffice functions.

Key Responsibilities:

  • Resolve customer queries via voice, email, or chat within SLA & quality targets
  • Deliver exceptional technical/domain-specific support in fast-paced environments
  • Maintain metrics: AHT, Quality, RCR
  • Multitask while following SOPs & compliance guidelines

Candidate Requirements:

  • Excellent English communication (verbal & written)
  • Graduate preferred; freshers welcome
  • Flexible for rotational/night shifts (24x7 setup)
  • Strong organizational & multitasking skills
  • Prior BPO experience is a plus but not mandatory

What We Offer:

  • Competitive salary + performance incentives
  • Career growth with structured learning & fast-track opportunities
  • Cab facility during odd hours + employee benefits
  • Inclusive, diverse workplace with supportive HR & training teams

How to Apply (Walk-in & Virtual Interviews):

Contact HR Immediately (WhatsApp/Call):

  • Manya:
  • Priya:
  • Rakhi:
  • Himank:

If WhatsApp unavailable, send resume to:

Quick Checklist Before You Apply:

  • Updated resume highlighting communication/domain skills
  • Photo ID + recent passport-size photograph
  • Availability to join immediately/short notice
  • Flexibility for rotational/night shifts

Why Apply Through Us:

  • One-to-One Interview Guidance
  • Daily practice sessions & continuous follow-up
  • Direct HR access with company recruiters
  • No placement charges – Free end-to-end support

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