Network Engineer

Why join us?

Senior Network Engineer
Job Spec

We are seeking a highly skilled and experienced Senior Network Engineer to join our dynamic IT

team. In this role, you will be responsible for providing advanced technical support and expertise in

the maintenance, troubleshooting, and optimization of our network infrastructure. You will work

closely with other IT professionals to ensure the highest levels of performance, security, and

reliability for our network systems.

Responsibilities
Key Role Features

• Advanced Network Support: Provide third-line support for complex network issues, working

to resolve incidents and problems that have been escalated from lower support levels.

• Network Monitoring and Maintenance: Monitor network performance, identify and resolve

bottlenecks, and ensure the network is running efficiently and securely.

• Documentation: Maintain detailed and accurate network documentation, including

configurations, network diagrams, and process guidelines.

• Collaboration: Work closely with other IT teams, including first and second-line support, to

ensure seamless integration and operation of network systems.

• Engagement with suppliers ensuring services are delivered efficiently
• Be part of the wider Compute and API team on-call rota.

Key KPIs

• Quality and timeliness of deliverables.
• Customer satisfaction and feedback.
• Compliance with network standards and policies.
• Manage and maintain L2/L3 switches, routers, and multiplatform firewalls (e.g., Cisco,

Juniper)

• Monitor MPLS and internet circuits, ensuring uptime and performance
• Design and deploy functional networks (LAN, WLAN, WAN), configure and install various

network devices and services (e.g., routers, switches, firewalls, load balancers, SD-WAN,

VPN, QoS).

• Perform network change control and implementation
• Provide 24x7 operational support and incident resolution
• Analyze and resolve connectivity and network-related issues
• Ensure regular network backups and restoration procedures
• Generate daily and weekly reports on network health and incidents
• Collaborate with clients and internal teams for issue resolution and upgrades
• Maintain accurate network documentation, diagrams, and SOPs

What will help you succeed in this role?

Required Technology Competencies

• Strong understanding of LAN/WAN technologies and TCP/IP, DNS, DHCP, VPN protocols
• Experience of setting up new offices from greenfield to brownfield desirable
• Knowledge of networking hardware including Structured cabling, switches, WLC and routers
• Hands-on experience with Cisco CLI, Juniper JUNOS, Palo Alto and Fortinet/Mist platforms
• Hands-on experience in network analysis tools including SolarWinds
• Hands on experience of communication and routing protocols
• Proficiency in network monitoring tools and performance tuning
• Experience maintaining SolarWinds network monitoring tool to keep the system current and

true to the network.

• Excellent analytical and troubleshooting skills
• Strong verbal and written communication
• Ability to work independently and in a team
• Knowledge of Teams Telephony.
• Knowledge of Azure networking (NSG's, Peering, Routing, vNets, ExpressRoutes, NAT

gateway, Azure VPN etc)

Required Experience And Education

• Bachelor's degree in Computer Science, Information Technology, or a related field.
• At least 5 years of experience in network engineering, with a focus on third-line support.
• Proficiency in network monitoring and management tools.
• Excellent problem-solving and analytical skills.
• Strong communication and interpersonal skills.
• Relevant certifications, such as CCNA, CCNP or equivalent, are highly desirable.

What we offer

At DWF, we deeply appreciate the significance of offering a comprehensive rewards package that extends beyond a basic salary. Our commitment is to ensure that each member of our team not only feels valued but is also duly rewarded throughout their tenure with us. Upon joining our organisation, you will have the opportunity to select from a diverse array of benefits, allowing you to carefully tailor a package that perfectly aligns with your individual needs and those of your family. In addition to our standard benefits, we offer a wide range of flexible benefits and robust well-being programs.

Our recruitment process upholds the highest standards of fairness and engagement. It includes comprehensive interviews and, at times, a written assessment, an assessment day, or presentation. We aim to create a positive experience for all candidates and offer any adjustments or additional support.

About Us
DWF is a global legal business providing Complex, Managed and Connected Services. We empower people to be themselves within an inclusive and supportive environment, enabling everyone to achieve their full potential in line with their abilities and career aspirations.