Reporting Lead

6 days ago

Hyderabad, Telangana, India WorkAsPro Full time ₹ 15,00,000 - ₹ 20,00,000 per year

Job Description
Position:
Reporting Lead

Location:
Hyderabad, Telangana, India

Employment:
Full-time

Company:
Coinbase – Leading cryptocurrency exchange focused on increasing economic freedom globally

About The Role
You will work closely with the Customer Experience (CX) team to build and maintain reporting tools and dashboards that track operational metrics. Your work will enable data-driven decision-making to improve efficiency and scale business operations.

Key Responsibilities

  • Extract, transform, and load data ensuring accuracy for reporting
  • Develop, update, and maintain dashboards to visualize key metrics
  • Generate and distribute reports to stakeholders on schedule
  • Oversee reporting processes for accuracy and efficiency, driving continuous improvements
  • Collaborate with CX leadership and cross-functional teams to identify and solve operational challenges
  • Use metrics to influence business decisions and improve customer support quality
  • Work in PST time zone (night shift IST)

Requirements

  • Passion for Coinbase's mission and customer experience
  • Minimum 3 years experience in an analyst role (operations, finance, business analytics, etc.)
  • Strong SQL skills (4+ years) and data modeling expertise
  • Python experience is a plus
  • Experience in customer experience or revenue operations preferred
  • Strong strategic thinking and problem-solving skills
  • Excellent communication skills across different teams and levels
  • Adaptability in a fast-paced, evolving environment
  • Fluent in English

Nice To Haves

  • Experience with BI tools like Looker, Tableau, or PowerBI
  • Ability to quantify qualitative work and summarize findings clearly
  • Project management skills

Additional Information

  • Coinbase expects in-person participation throughout the year with multiple team/company offsites
  • Equal opportunity employer with commitment to diversity and accommodation

Tagged As

  • Clinical
  • Research
  • Biotech
  • Healthtech
  • Information Technology
  • Oncology
  • AdTech
  • Digital Media
  • Big Data Analytics
  • Software
  • Generative AI
  • Social Impact

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