Senior Software Engineer

Company Description

It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today — ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone.

Job Description

We are looking for an experienced Backend Developer to join our team. You will be responsible for developing mobile backend services. You will work closely with backend engineers, mobile developers, and full-stack engineers to deliver the next-generation ServiceNow mobile app. Our senior engineers are known for their deep technical expertise and exceptional coding skills, producing high-quality software.

Why join us?

• Be part of a dynamic team driving innovation in mobile backend development.
• Work with cutting-edge technologies to solve real-world challenges.
• Collaborate in a fast-paced, supportive environment where your contributions make a significant impact.
• Our company is Customer-focused organization and our mobile apps are being used by millions of customers.

Responsibilities

• Design and develop mobile-specific backend services.
• Contribute to the design and implementation of new products and features while enhancing the existing product suite.
• Work with Product Managers to understand detailed requirements and take a full lifecycle responsibility for software development, from requirements gathering and design to implementation, testing, and automation.
• Follow an agile scrum process to iteratively design and build high-quality software.
• Build simple and intuitive software to enable customers to extend and customize functionality to meet their unique needs.
• Conduct code and design reviews.
• Mentor colleagues and foster a culture of knowledge sharing within the team, excellence and continuous learning.
• Collaborate other ServiceNow teams across the world to integrate platform capabilities such as security, authentication, session management, and third-party integrations into the mobile architecture.

Qualifications

To be successful in this role you have:

• Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry.
• A bachelor's degree in Computer Science or equivalent degree.
• 6+ years of hands-on experience in backend development (preferably Java). Candidates must demonstrate a solid understanding and practical knowledge of backend technologies and frameworks including an experience in developing RESTful APIs.
• Experience in developing features E2E independently.
• Meaningful experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry.
• Proficient understanding of Git and experience with continuous integration tools like Jenkins.
• Strong knowledge of data structures, algorithms, object-oriented design, design patterns, and performance/scalability considerations.
• Advantage – Experience in TypeScript.
• Strong problem-solving skills and the ability to work effectively in a team.
• Passion for learning and staying updated with the latest technologies and industry trends.
• Fluent in English, both written and spoken.
• Excellect communication skills and having the ability to work effectively in a team.
• Experience in prompt engineering and GenAl
• Experience in using Al productivity tools such as Cursor, Windsurf, etc. is a plus or nice to have

Additional Information

Work Personas

We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here. To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service.

Equal Opportunity Employer

ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.

Accommodations

We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact for assistance.

Export Control Regulations

For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities.

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