System Engineer

7 days ago


Bengaluru, Karnataka, India Quest Global Full time ₹ 8,00,000 - ₹ 12,00,000 per year

Job Requirements

Around 3 years of experience

  • Diploma or Degree with good communication skills
  • Good understanding of work/support environment
  • Good experience in installation and troubleshooting of desktops/laptops, printers
  • Good experience on installation of Windows XP and MS-Office
  • Knowledge of Windows Domain, Servers, DHCP and DNS
  • Installation and troubleshooting of Antivirus software
  • Good knowledge on outlook client
  • Good experience on installation of desktops/laptops, printers
  • Asset / Inventory management

Deliverables

  • All Desktop Problems ( Hardware and Software)
  • Monitoring Antivirus and Systems Performance
  • Troubleshooting, Diagnosing malfunctions in the operation of hardware and software.
  • Maintain all the assets and update the asset database at regular intervals.
  • Provide regular technical support for desktops, laptops, printers, and peripherals,
  • Provide regular technical support for Operating systems, mail support and basic network support/troubleshooting
  • Performs miscellaneous job-related duties as assigned by Manager
  • Troubleshooting AN / VPN issues for clients
  • Close all assigned tickets in the ticketing system within SLA
  • Follow IT policies and procedures to execute daily work
  • Provide Executive support to Management on a need basis

Work Experience

All Desktop Problems ( Hardware and Software)

  • Monitoring Antivirus and Systems Performance
  • Troubleshooting, Diagnosing malfunctions in the operation of hardware and software.
  • Maintain all the assets and update the asset database at regular intervals.
  • Provide regular technical support for desktops, laptops, printers, and peripherals,
  • Provide regular technical support for Operating systems, mail support and basic network support/troubleshooting
  • Performs miscellaneous job-related duties as assigned by Manager
  • Troubleshooting AN / VPN issues for clients
  • Close all assigned tickets in the ticketing system within SLA
  • Follow IT policies and procedures to execute daily work
  • Provide Executive support to Management on a need basis

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