Senior Salesforce Solution Consultant
14 hours ago
- Lead end-to-end Salesforce project implementations, ensuring alignment with client business objectives.
- Engage with clients to gather and analyze requirements, and define project scope.
- Design robust Salesforce solutions that enhance business processes and improve efficiency.
- Facilitate workshops and meetings to communicate project progress and gather feedback.
- Provide strategic advice on Salesforce best practices and features relevant to client needs.
- Collaborate with technical teams to oversee the development of custom Salesforce applications.
- Develop detailed technical documentation and user manuals for future reference.
- Support integration of Salesforce with other systems and third-party applications.
- Conduct training sessions and workshops for end-users and administrators.
- Monitor project milestones and performance metrics to ensure timeline adherence.
- Manage and mitigate project risks through proactive planning and communication.
- Stay updated on Salesforce releases and emerging technologies to recommend enhancements.
- Foster strong client relationships to promote repeat business and referrals.
- Mentor junior consultants and team members, sharing best practices and insights.
- Assist in pre-sales activities, including solution design and demonstrations.
- Bachelor's degree in Computer Science, Information Technology, or a related field.
- 5+ years of experience in Salesforce consulting or a related role.
- Salesforce certifications (e.g., Salesforce Certified Administrator, Salesforce Certified Developer, Salesforce Certified Architect).
- Proven experience in solution architecture and Salesforce development.
- Strong understanding of Salesforce products, including Sales Cloud, Service Cloud, and Marketing Cloud.
- Ability to work collaboratively with cross-functional teams.
- Excellent problem-solving and analytical skills.
- Strong verbal and written communication skills.
- Experience with Agile project management methodologies.
- Familiarity with integration tools and data migration techniques.
- Ability to manage multiple projects simultaneously in a fast-paced environment.
- Strong client-facing skills with the ability to build rapport and trust.
- Experience in change management and user adoption strategies.
- Proficiency in using project management and CRM tools.
- Understanding of industry trends and market conditions affecting Salesforce implementations.
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