Zoho Expertise

2 days ago

Malad Mumbai Maharashtra, India Think Technology Services Full time ₹ 3,60,000 - ₹ 5,44,316 per year

We're excited to announce an opening for a Technical Support Executive (Zoho Expertise) at Think Technology Services

Location: Malad, Mumbai

If you're passionate about solving technical issues, working across the Zoho ecosystem, and giving product demos — we'd love to connect with you

What We're Looking For:

  • Based in Mumbai
  • Bachelor's Degree in IT, Computer Science, or related field
  • 2–5 years of experience in Technical Support or Zoho Administration
  • Hands-on experience with Zoho One / Zoho Projects / Zoho Desk / Zoho CRM
  • Ability to provide product demos and user training
  • Strong troubleshooting, configuration, and system analysis skills
  • Experience with workflows, automations, and Zoho customizations
  • Good understanding of integrations, APIs, and user access management
  • Excellent communication and client-handling abilities

What You'll Do:

  • Provide technical support and issue resolution across Zoho applications
  • Configure, customize, and manage Zoho Projects, Zoho Desk, Zoho CRM & Zoho One
  • Conduct product demos for clients and internal teams
  • Troubleshoot user issues, perform root-cause analysis, and provide quick resolutions
  • Assist in workflow automations, blueprints, and integrations
  • Maintain documentation for configurations, fixes, and processes
  • Coordinate with clients and internal teams to ensure smooth operations
  • Support onboarding, training, and adoption of Zoho tools

Perks & Benefits:

  • Opportunity to work across the full Zoho ecosystem
  • Learn, grow, and innovate in a fast-paced tech environment
  • Work closely with diverse teams and exciting client projects
  • Strong focus on professional development and skill building

Email your resume to:

Job Type: Full-time

Pay: ₹10, ₹45,264.35 per month

Application Question(s):

  • What would be the estimated time of travel from your Mumbai Home to our Office in Malad (W) ?
  • Current In Hand Salary / Last In Hand Salary:
  • What would be your anticipated date of joining our organization?

Experience:

  • Zoho Expertise: 2 years (Preferred)

Work Location: In person

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