System Engineer

As Systems Engineer, you will be responsible for building and operating our IT estate to enhance the availability, performance, reliability and security of solutions and platforms. This role requires evidence of collaborative behaviour's that support working in a team with architects, developers, support staff, infrastructure engineers and testers both within the organization and/or via an external partner.

The Engineer will play an active role in supporting our organization's security posture by integrating best practices across identity, access management, and network security, leveraging tools such as Microsoft EntraID, Azure Active Directory, and traditional Active Directory and carrying out duties covering access management and identity governance

Key Accountabilities

**:

IT Infrastructu**

• reCarries out agreed operational procedures, including infrastructure configuration, installation and maintenanc
• e.Uses infrastructure management tools to collect and report on load and performance statistics and to automate the provisioning, testing and deployment of new and changed infrastructur
• e.Contributes to the implementation of maintenance and installation wor
• k.Uses standard procedures and tools to carry out defined system backups, restoring data where necessar
• y.Identifies operational problems and contributes to their resolutio

**n.

Release & Deploym**

• entUses the tools and techniques for specific areas of release and deployment activiti
• es.Administers the recording of activities, logging of results and documents technical activity undertak
• en.May carry out early life support activities such as providing support advice to initial use

**rs.

Service Accept**

• anceEngages with project management to confirm that products developed meet the service acceptance criteria and are to the required stand
• ard.Feeds into change management proces

**ses.

Identity & Access Manage**

• ment Assists in IT related tasks as part of the Joiners, Movers and Leavers (JML) process. Tasks consist of but not limite
• d to:Creation and implementation of scripts and other processes to automate routine
• tasksRegular reconciliation and quality checks as part of the identity governance pr
• ocessManual tasks as required by th
• e JMLInitial escalation point for 1st level team carrying out JML d

**uties

Systems installation/decommiss**

• ioningInstalls or removes hardware and/or software, using supplied installation instructions and tools including, where appropriate, handover to the c
• lient.Conducts tests, corrects malfunctions, and documents results in accordance with agreed proce
• dures.Reports details of all hardware/software items that have been installed and removed so that configuration management records can be up
• dated.Provides assistance to users in a professional manner following agreed procedures for further help or escal
• ation.Reviews change req
• uests.Maintains accurate records of user requests, contact details and out
• comes.Contributes to the development of installation procedures and stan

**dards.

Methods an**

• d toolsProvides advice and guidance to support adoption of methods and tools and adherence to policies and sta
• ndards.Tailors processes in line with agreed standards and evaluation of methods and
• tools.Reviews and improves usage and application of methods an

d too

• ls

OtherCarry out any other reasonable duties as re

quested

• .

Skills:Excellent interpersonal, verbal and written communicati
- on skillsA flexible attitude with respect to work assignments and new
- learningAbility to manage multiple and varied tasks with enthusiasm and prioritize workload with attention
- to detailAbility to effectively delegate work to tea
- m membersMust have the ability to work methodically in a fast-paced, time-sensitive en
- vironmentDemonstratable ability to apply critical thinking to problems
- and tasksAbility to identify and implement process imp
- rovementsProactively participates in skills improvement training and encourages their teams to pa
- rticipateMaintains an up-to-date awareness of trends, tools, technology, techniques and processes that affect testing and technology within the Life scienc
- es domainA self-starter and able to work under own i

**nitiative

Knowledge and E**

• xperience:Solid professional experience in the same or very si
• milar roleExperience of working in and knowledge of the life scien
• ces sectorExperience using tools to communicate progress to St
• akeholdersDemonstrable experience in several of the following technical areas, with subject matter expert knowledge in one or more (Active Directory, EntraID, IDM Tooling, Azure, Federated Access, Cloud Technologies, SQL Server infrastructure and DBA activities, Enterprise Storage, Monitoring Services, Disaster Recovery, Web Services & Ap
• plicationsDeep knowledge of ITIL V3 or V4. Foundation certificate

desirable

• Education:Bachelor's Degree in a technical discipline (Maths, Science, Engineering, Computing, etc.) or a related study, or equivalent project-related
• experienceEngl

ish: Fluent