Deputy Director- Controls, Compliance and Governance

Overview
This role will serve as the global lead for the Controls, Compliance, and Governance team within the Requisition to Pay (R2P) function. This role plays a pivotal role to make the R2P team audit ready by ensuring timely process risk assessment, risk mitigation, policy implementation, and the overall effectiveness of Global R2P framework

Responsibilities
Purpose

• Lead a global team to ensure adherence to policies and regulations, audit readiness, and consistent execution across functions and regions
• Leading the design, implementation, and monitoring of internal controls across the R2P process on a global scale
• Work closely with Controllers to review and keep the controls relevant
• Support Audits and remediate any audit findings

Scope

• Requisition-to-Pay processes
• All Global markets

Strategy, Governance & Ownership

• Lead the Global R2P Controls & Governance team across Global Capability Centers (GCCs).
• Design and govern the global R2P controls and compliance framework (regulatory, financial, tax, fraud).
• Work closely with controllers to review GCS and non GCS controls and align on control design and relevance.
• Act as control owner and perform self testing where applicable.
• Review control relevance on a timely basis and propose changes to controllers when needed.
• Ensure configuration controls are executed and all required evidence is gathered from the TOC team for control execution.
• Serve as the escalation point for global R2P compliance and governance issues.

Leadership & People Management

• Manage team performance through timely mentoring, coaching, and performance reviews.
• Partner with regional hubs to ensure consistent execution, while incorporating local regulations and feedback.

Risk Management & Control Design

• Design, implement, and maintain strong internal controls across R2P processes and platforms.
• Conduct risk assessments and gap analyses; partner with Procurement, Finance, IT, Risk, and Control to close gaps.
• Perform risk assessments whenever there is a change in R2P processes or myBUY/SAP systems and propose risk mitigations to Finance Controllers.
• Ensure timely execution of controls and on time submission of evidence in line with control design requirements.

Compliance Monitoring, Audit & Assurance

• Lead the global compliance monitoring program, including control effectiveness testing and readiness for internal/external audits.
• Ensure Global R2P operations teams are audit ready and supported during audits of any R2P process.
• Remediate audit findings within committed timelines, and manage escalations end to end.
• Support audits by coordinating evidence collection, walkthroughs, and responses.

Metrics, Reporting & Documentation

• Define, track, and report compliance metrics (e.g., exceptions, audit findings, remediation time).
• Develop and deliver dashboards and reports on control status, testing outcomes, and remediation progress on failed controls.
• Create and maintain clear documentation for control design, execution methodology, and evidence standards.

Training, Awareness & Guidance

• Deliver training and awareness programs on compliance standards and controls for R2P stakeholders.
• Provide ongoing guidance on control expectations and compliance requirements to process and operations teams.

Continuous Improvement & Automation

• Drive continuous improvement and automation initiatives that strengthen controls while increasing efficiency and reducing manual effort.

Qualifications

• Deep experience years) in R2P governance, compliance, and process & system controls.
• Background in leading global R2P governance programs, process compliance, and controls.
• Familiarity with digital compliance and reporting platforms (e.g., Celonis).
• Demonstrates excellent knowledge of internal control frameworks, SOX compliance, and R2P lifecycle.
• Deep understanding of external regulatory compliance requirements, impacting R2P processes.
• Strong analytical skills with experience tracking KPIs and reporting outcomes.
• Demonstrated ability to lead global teams in collaboration with regional or decentralized groups
• Excellent analytical, problem-solving, and communication skills.
• Proven ability to manage cross-functional teams and global stakeholders.
• Ability to translate complex situations into executive level communication
• Interpersonal skills - Strong communication and influencing skills to all organizational levels
• Ability to lead and influence large teams based in different locations globally
• Regulatory knowledge to ensure adherence to legal and industry standards
• Working knowledge of internal control frameworks, SOX compliance, and R2P lifecycle.
• Problem solving skills and critical thinking
• Strong leadership and communication skills
• Experience in global roles and managing Global team virtually